Find hotels near Dolphinaris Tulum, Akumal from ￥10,840

"It was great! We had a wonderful stay, amazing staff, food phenomenal, and drinks ok "

"Everything super clean. Kids club should make an effort to keep the kids busy and parents free, there are several rules and they call you whenever something is off with the kids, we couldn't enjoy a (well paid) spa moment because we had our phone buzzing. In general the staff is kind, but they approach their rules without context making things more complicated/frustrating than they supposed to be. The app is a disaster."

"Excellent service, adequate food, friendly staff, plenty of activities for guests. Rooms are OK but we found beds to be a little hard. "

"Villas de Rosa is a hidden gem. The location is right on a beautiful quiet beach with great snorkeling right in front. The rooms are very spacious with everything you need. The beach bar has great food and amazing staff that make you feel comfortable. We will be back regularly! "

"We travel to Mexico about once a year and have stayed in several different locations and properties. Staff here were some of the friendliest we’ve met anywhere. Check in and Check out were both quick and easy. We had a swim up room which was fabulous. Our building didn’t back onto a path so it was fairly private. Would have been a nice touch if wait staff came around to those rooms to take drink orders. Beds were hard for our taste but we asked for mattress toppers which were provided quickly and made a huge difference. Food at the buffet was good. Not great. But nobody would go hungry. Lots to choose from. I forgot about making reservations at the restaurants until a couple days before our trip and unfortunately they were booked up by then. Room service menu is simple but quick, and free. A nice option if you’re not up to going out for dinner. Resort is huge so it never felt crowded even when it was busy. We did have trouble a finding pool chair on the weekend but no issues during the week. There is a trolley system to move people around the resort and to the other properties. But lots of pathways so it was easily walkable too. Advertised as a 5 star resort. It might have been at one point but I think it’s closer to a 4."

"Not much activities"

"Always easy to point out the negatives, but they are limited. Often out of pool towels, the ultra all inclusive has some odd exclusions. Just charge a bit more and include everything. Could use pool or beach attendants to avoid people reserving chairs. Cheapens the experience. Invest in big ice cubes for evening cocktails That said, the staff are great. Resort is beautiful. Great location. Food and drink are great. A mix of fun and high end cocktails. Cater very well to allergies. Peaceful, elegant, clean and quiet. Definitely go to this resort as one of the best (if not the best) in Tulum or Mayan Riviera."

"Airport shuttle should be included. Also have more silent disco it was so much fun! "

"Jose was a great host, attentive and prompt with responses. This location is a great launchpad for exploration. We rented a car which is optimal at this location. It is right about in the middle of everything we wanted to do. Trip to El Meco, Coba, Muyil and the Cenote puerta maya. The property has two community pools and a private plungpool. The furniture was comfortable including the bed which is a rare find. Fully stocked with utensils pans and plates stove top and an oven with a full size refrigerator. The only issue was some recent water damage to the cabinets that they are working on getting quotes to fix. "