カンクン サウスのアパートスタイルホテル

「First off, the name of the property is not visible so it was hard to find the place. The room was not in good condition. There were little insects on the bed, in the furniture, on the walls, and in the bathroom sink area. The bathtub definitely needs to be replaced it looks pretty old and dirty. The shower did not work! there was no water pressure. The air condition was making a lot of noise (imposible to sleep). There was stains of who knows what on almost every wall. We sent pictures to the...

「Staff in the resort get 5-stars. Fantastic experience with the friendly, always helpful , fun staff. Food was great as well and the grounds were beautiful . 」

「The shower flooded day1, safe was unuseable, fridge froze our food, oven didn't work, sewer smell emitting from bathroom sink, no sheet change for 9 days, only 1 set of beach towels provided, room was very shabby and not updated. I have pictures. No secure place to leave our luggage while waiting for our taxi on our last day. My guest will be doing a review on Google and I will probably never use Expedia again without some explanation or compensation. We met other guests that were not happy...

「Todo muy bien, solamente que la pantalla no funcionaba. Me hubiera gustado que tuviera shampoo y jabón corporal, pero de ahí en fuera cumple con lo que dice. Todo muy limpio」

「I didn't use the pool」

「Most of hotel staffs seldom speak English, so occasionally it was a bit tough to communicate with them, basically they were nice though :) Shower was not hot enough late at night. 」

「Very bright ,modern ,clean building and suits. Very convenient location.Barbeqiu area,swimming pool are located on roof.Very pleasant stuff. Manager Daniel is always available to resolve all issues. Very professional approach to customers. Daniel!Thank you very much for your big heart!Definitely we will be staying here next time .Good luck!」

「El Lugar es muy bonito. Cumple perfectamente lo ofrecido. Seguramente regresaré pronto」

「Wonderful family stay at Casa Azul Maya! We did have a ground floor room which was a bit more humid - but the AC kept it cool and it was fine for all of us. Beds were comfortable, staff helpful and room was cleaned everyday with fresh bath and beach towels as needed. The partnership with Loretta’s was perfect; amazing breakfasts, access to pool and ocean were picturesque. South side of the island is much calmer and slower pace -with great food, coffee and Punta Sur—- we’d come back in a heart...