Wonderful family stay at Casa Azul Maya! We did have a ground floor room which was a bit more humid - but the AC kept it cool and it was fine for all of us. Beds were comfortable, staff helpful and room was cleaned everyday with fresh bath and beach towels as needed.
The partnership with Loretta’s was perfect; amazing breakfasts, access to pool and ocean were picturesque. South side of the island is much calmer and slower pace -with great food, coffee and Punta Sur—- we’d come back in a heart beat.
Brita
2026 年 4 月に 4 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Ali
2026 年 3 月 15 日
良かった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Great location! You get a voucher for breakfast at Lorettas which is DELICIOUS and i cannot recommend enough. Beach there is gorgeous and staff is lovely. They let us check in early (yay) which was very accomodating and so kind and polite staff.
Clean, comfy beds and great room. Only thing is a little bit overpriced for the room (no balcony or outside space) but besides that so good!!!
Ali
2026 年 3 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Ann-Katrin
2025 年 8 月 20 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
Sehr schöne Unterkunft
Schöne Unterkunft im ruhiger gelegenen Süden der Insel. Wir hatten ein großes, sauberes Zimmer und waren damit voll zufrieden. Das Frühstück im Beachclub war gut mit hervorragender Aussicht.
Ann-Katrin
2025 年 8 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Daniel
2023 年 8 月 2 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
Great place for your Isla Mujeres vacation. Very quiet, clean and the AC it’s the best.
Daniel
2023 年 7 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Theresa
2023 年 12 月 1 日
The place is a gem. Super nice staff.
Theresa
2023 年 11 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Ana
2024 年 3 月 20 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
Very nice
Ana
2024 年 3 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非 常に良い)
Joseph
2026 年 3 月 26 日
良かった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
This has been my family's second stay at Casa Azul Maya and we enjoy the large Isla room on the second floor. Plenty of space for our 3 kids to spread out. Air conditioners in all 3 rooms work well and you can tailor the temp to however you like. Off the beaten path so it's more quiet which is great for a family or couple looking to have a peaceful escape. The staff at Casa Azul Maya are incredible and take great care of you. Angel and Geo are incredible and make you feel like family. Their connection with Lorettas for breakfast and beach chairs is also so worth it. Will gladly be back again in the future.
Joseph
2026 年 3 月に 7 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Jonathan
2020 年 7 月 28 日
良かった点 : 清潔度、設備とサービス
This place is beautiful; it is rich in Mexican culture and nature. The made to order breakfast is top notch, the staff is friendly and best of all, you have access to the ocean amenities across the street. Highly recommended for a fun time for adults or for the family!
Jonathan
2020 年 7 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Taylor
2025 年 2 月 25 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Casa Azul Maya is a beautiful little hotel located on the south end of Isla. The room was clean and the amenities were perfect. The included breakfast at Kin Ha is a big plus. Check in was so easy! Angel, the receptionist, was so kind and made the experience that much better. We loved our stay here!
Taylor
2025 年 2 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Candace
2024 年 12 月 26 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
We really enjoyed our stay. Have been to Isla many times, but this was our first time staying South Island. Our room was comfortable and roomy with many extras. Bonus was having a free breakfast at the affiliated KinHa Beach Club, where you can also spend the day enjoying the loungers and water toys. Several very good restaurants within a short walk. The whole area had a nice vibe and very chill. Highly recommend.
Candace
2024 年 12 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Bruny
2023 年 8 月 7 日
良かった点 : 施設のコンディションと設備、コミュニケーション
I really enjoy my time in this place. Ubicación was perfect when you travel with kids. Kin ha restaurant is beautiful excellent food, beach and pool. I was able to walk all day from my room to kin ha. I did not need nothing else.
Bruny
2023 年 8 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Brenda
2023 年 1 月 31 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
The staff were amazing from planning our trip to making us comfortable. They answered my emails within hours with all my questions. They can plan the transportation, cab rides, and cart rentals. Fabulous breakfasts!
Brenda
2023 年 1 月に 5 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Patricia
2025 年 3 月 7 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
Website misleading in stating pool and private beach in property amenities. There is not. There is a pool and beach at public beachclub across street. Liked the quiet location and on bus route.
Patricia
2025 年 2 月に 6 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Laurie
2023 年 7 月 3 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
Thumbs up!
Office staff was amazing. They helped us book tours, golf carts and taxis. This hotel was in a less crowded part of the island and much quieter than some other areas. The room was quite big and very clean. We liked the resort across the street where we could swim, lay in the sun, and use their ocean kayaks and misc. other beach items. Highly recommend this hotel and we will definitely come back again!
Laurie
2023 年 6 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
mulan
2025 年 4 月 20 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
there was party music about 10:30 pm last night nearby. Beside that, everything was good.
mulan
2025 年 4 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Sam
2024 年 2 月 20 日
良かった点 : 清潔度、設備とサービス、コミュニケーション
Location was great. We walked to Punta Sur, the east coast footpath, and Kin Ha down the street for beach access. Loved the fantastic free breakfast off the menu at Kin Ha each day. Also really enjoyed dinners at Kin Ha. The hotel room was clean and efficient, which was what we were after. It was not luxury, nor a place to hang out beyond sleeping and showering, but we wanted to be out and about all day anyway, so this was what we needed. The front desk staff were very nice and accommodating.
Sam
2024 年 2 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Aleksandr
2022 年 10 月 22 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Very good, clean hotel. Spacious rooms and courteous staff. Excellent and free use of sun loungers, kayaks and snorkeling gears in Kin-Ha. Amazingly delicious breakfasts and a magnificent beach in Mayan Beach Club. The cost of a taxi is a maximum of 150 pesos to anywhere on the island. Come, check into this hotel and enjoy the sun, sea and delicious food. Highly recommended !!!
Aleksandr
2022 年 9 月に 10 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Aleksandr
2022 年 10 月 22 日
良かった点 : 清 潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
EVERYTHING WAS EXCELLENT !!!! Only if I could give more stars I would. The room was beautiful, big, clean. All appliances were working, AC was quite and kept good temperature inside. The staff was so polite and helpful. Big plus was breakfast and two beach clubs were included. The location was just perfect, on very quiet street , a-lot of good restaurants around. Punta Sur was 10 min walking distance.
Love it, love it. Really enjoy my stay.
Definitely will be back.
Thanks to all staff members!!!
Aleksandr
2022 年 9 月に 10 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Nanna
2024 年 1 月 30 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
Skønt sted! Med lækker morgenmad
Dejligt sted, havde dog forventet at hotellet lå ved vandet og der var meget lille vand udsigt pga et stort træ og bygninger. Måske os der ikke havde undersøgt det helt. Receptionen var de alle meget søde, værelset var i rigtig fin stand, dog mere slidt end hvad billederne fortæller. Det var skønt med samarbejdet med en Beach klub på den anden side med lækker morgenmad, der var to steder der kunne vælges morgenmad det andet sted ud til den lækre strand på nord siden af øen, som kræver en taxa eller golfvogn til at komme ud til.
Hotellet ligger et stykke væk fra byen så hvis man skal nogen steder er det med taxa eller golfvogn. Vi gik en dag til punta sur rigtig smuk tur langs kysten på den modsatte side af hvad hotellet ligger
Nanna
2024 年 1 月に 3 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Risa
2023 年 7 月 18 日
良かった点 : 清潔度、コミュニケーション
気になった点 : 設備とサービス、施設のコンディションと設備
Staff is excellent, friendly and helpful. But properly horrible. Bed not comfortable. No food after 7pm. Most night had no internet was barely able to get to go home. Most night had no electricity had to use flash light to pack before left. They said they had 24 hrs staff but they do not. This is way to far from central isla mujres. Would not stay here again. Beach and swimming options were great though
Risa
2023 年 7 月に 8 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Evan
2026 年 3 月 1 日
良かった点 : 清潔度、施設のコンディションと設備
The room was nice, clean and quiet. We wished there was an outdoor space where we could have our coffee in the mornings. Kin Ha isn’t included at Casa Azul Maya anymore, which was a very family friendly beach club. The included club now is Loretta’s, which is very nice and the food excellent, though not as family oriented.
Evan
2026 年 2 月に 4 泊滞在
宿泊者限定の口コミ
8/10 (良い)
cecilie
2026 年 2 月 16 日
良かった点 : 清潔度
Bodde 1 natt. Store rene rom. Kjøleskap på rommet. God frokost på et hotell over gaten. Kin ha parc er rett over veien.
cecilie
2026 年 2 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Alma
2024 年 8 月 4 日
良かった点 : コミュニケーション
気になった点 : 清潔度、施設のコンディションと設備
I would only give one star because the front desk lady was super nice. We had two room reservation and both rooms had severe mold. I am extremely allergic and my friends did not sleep through the night. Electricity also went out, but that's normal for that part of the island. There's also a trash dumpster nearby and the stench was pretty strong. They have so much work to do on the building.