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Aparthotel

Casa Azul Maya

3.0 star property
Private beach and 3 outdoor pools, near Parque de los Suenos

Choose dates to view prices

Photo gallery for Casa Azul Maya

3 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas
2 bedrooms, in-room safe, desk, blackout drapes
2 bedrooms, in-room safe, desk, blackout drapes
Front of property - evening/night
Double Room | 2 bedrooms, in-room safe, desk, blackout drapes
Escape to the tranquil shores of Isla Mujeres at Casa Azul Maya, where a poolside bar and three outdoor pools await. Guests can unwind on the sun-kissed terrace, take advantage of bike rentals to explore Parque de los Suenos, or enjoy cooked-to-order breakfast.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Kitchen
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room | 2 bedrooms, in-room safe, desk, blackout drapes

Double Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Smart TV
Blackout drapes/curtains
2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | 2 bedrooms, in-room safe, desk, blackout drapes

Family Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Smart TV
2 bedrooms
Blackout drapes/curtains
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | 2 bedrooms, in-room safe, desk, blackout drapes

Standard Quadruple Room

Highlights

Separate dining area
Soundproofed
Kitchenette
Refrigerator
Smart TV
Blackout drapes/curtains
2 bedrooms
Fan
  • Sleeps 4
  • 2 King Beds
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About the neighborhood

Map
77400, QROO, Isla Mujeres, Av. Perimetral Poniente. Fraccionmiento, Fraccionamiento Mar Turquesa

What's nearby

  • Parque de los Suenos - 1 min walk - 0.0 km
  • Punta Sur - 16 min walk - 1.4 km
  • Isla Mujeres Sculpture Garden - 17 min walk - 1.5 km
  • Dolphin Discovery - 5 min drive - 3.9 km
  • North Beach - 8 min drive - 7.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive

Restaurants

  • ‪Zaza Beach Club - ‬7 min walk
  • ‪Icebar - ‬2 min drive
  • ‪Mar Bella - ‬13 min walk
  • ‪The Joint - ‬10 min walk
  • ‪Mayakita - ‬15 min walk

About this property

Casa Azul Maya

Private beach and 3 outdoor pools, near Parque de los Suenos
Spend the day on Casa Azul Maya's private sand beach or relax by one of the aparthotel's 3 outdoor swimming pools. Each apartment features a kitchenette with a microwave, plus free WiFi and a Smart TV with cable channels. A dining area, a coffee/tea maker, and in-room massages are among the other amenities available to guests.
Casa Azul Maya offers 7 accommodations with safes and coffee/tea makers. Accommodations at this 3-star aparthotel have kitchenettes with microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Smart televisions come with cable channels. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

Property amenities

Beach

  • Sandy private beach nearby
  • Beach towels
  • Free beach club nearby

Pool/Spa

  • 3 outdoor pools
  • In-room massages
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Family friendly

  • Crib: MXN 500 per day

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave

Dining

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: MXN 10 for adults and MXN 10 for children
  • A poolside bar
  • Couples/private dining
  • Private picnics

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Rollaway/extra bed: MXN 500 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Window screens

Entertainment

  • Smart TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near the bay
  • Near the ocean

Things to do

  • Bicycle rentals
  • Ecotours nearby
  • Fishing nearby
  • Outdoor pool (guest access) nearby
  • Snorkeling nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Window guards
  • Fire extinguisher

General

  • 7 units
  • Bicycle rentals
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per day
Cribs (infant beds) are available for MXN 500.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 10 for adults and MXN 10 for children
  • Crib (infant bed) fee: MXN 500.0 per day
  • Rollaway bed fee: MXN 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Azul Maya Aparthotel Isla Mujeres
Casa Azul Maya Aparthotel
Casa Azul Maya Isla Mujeres
Casa Azul Maya Aparthotel
Casa Azul Maya Isla Mujeres
Casa Azul Maya Aparthotel Isla Mujeres

Frequently asked questions

Does Casa Azul Maya have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 9:00 AM–9:00 PM.

Is Casa Azul Maya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Azul Maya?

Self parking is free at this property.

What time is check-in at Casa Azul Maya?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Azul Maya?

Check-out is at noon.

Where is Casa Azul Maya located?

Situated in Isla Mujeres, this beach aparthotel is steps from Garrafon Natural Reef Park and Parque de los Suenos. Isla Mujeres Sculpture Garden and Shark Beach are also within 1 mi (2 km).

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Casa Azul Maya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 73 out of 95 reviews
Rating 8 - Good. 16 out of 95 reviews
Rating 6 - Okay. 3 out of 95 reviews
Rating 4 - Poor. 2 out of 95 reviews
Rating 2 - Terrible. 2 out of 95 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cameron

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property! Had a blast staying here.
Stayed 1 night in Mar 2025

10/10 Excellent

Taylor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Casa Azul Maya is a beautiful little hotel located on the south end of Isla. The room was clean and the amenities were perfect. The included breakfast at Kin Ha is a big plus. Check in was so easy! Angel, the receptionist, was so kind and made the experience that much better. We loved our stay here!
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, communication
Great place for your Isla Mujeres vacation. Very quiet, clean and the AC it’s the best.
Stayed 1 night in Jul 2023

10/10 Excellent

Theresa

The place is a gem. Super nice staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

mulan

Liked: Cleanliness, amenities, property conditions & facilities, communication
there was party music about 10:30 pm last night nearby. Beside that, everything was good.
Stayed 1 night in Apr 2025

8/10 Good

Candace

Liked: Cleanliness, room comfort, communication
We really enjoyed our stay. Have been to Isla many times, but this was our first time staying South Island. Our room was comfortable and roomy with many extras. Bonus was having a free breakfast at the affiliated KinHa Beach Club, where you can also spend the day enjoying the loungers and water toys. Several very good restaurants within a short walk. The whole area had a nice vibe and very chill. Highly recommend.
Stayed 4 nights in Dec 2024

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities, communication
Website misleading in stating pool and private beach in property amenities. There is not. There is a pool and beach at public beachclub across street. Liked the quiet location and on bus route.
Stayed 6 nights in Feb 2025

10/10 Excellent

Ana

Liked: Cleanliness, property conditions & facilities, communication
Very nice
Stayed 1 night in Mar 2024

10/10 Excellent

Bruny

Liked: Property conditions & facilities, communication
I really enjoy my time in this place. Ubicación was perfect when you travel with kids. Kin ha restaurant is beautiful excellent food, beach and pool. I was able to walk all day from my room to kin ha. I did not need nothing else.
Stayed 3 nights in Aug 2023

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were amazing from planning our trip to making us comfortable. They answered my emails within hours with all my questions. They can plan the transportation, cab rides, and cart rentals. Fabulous breakfasts!
Stayed 5 nights in Jan 2023

8/10 Good

Sam

Liked: Cleanliness, amenities, communication
Location was great. We walked to Punta Sur, the east coast footpath, and Kin Ha down the street for beach access. Loved the fantastic free breakfast off the menu at Kin Ha each day. Also really enjoyed dinners at Kin Ha. The hotel room was clean and efficient, which was what we were after. It was not luxury, nor a place to hang out beyond sleeping and showering, but we wanted to be out and about all day anyway, so this was what we needed. The front desk staff were very nice and accommodating.
Stayed 2 nights in Feb 2024

8/10 Good

Brittanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay at Casa Azul Maya was good. The rooms were spacious for our family of 4! The service was good for the most part. We had a little mishap the last day but wasn't too terrible. There was construction next door so we were woke up early to a lot of banging but other than that everything else was great.
Stayed 7 nights in Aug 2022

10/10 Excellent

Laurie

Liked: Cleanliness, room comfort, communication

Thumbs up!

Office staff was amazing. They helped us book tours, golf carts and taxis. This hotel was in a less crowded part of the island and much quieter than some other areas. The room was quite big and very clean. We liked the resort across the street where we could swim, lay in the sun, and use their ocean kayaks and misc. other beach items. Highly recommend this hotel and we will definitely come back again!
Stayed 4 nights in Jun 2023

10/10 Excellent

Aleksandr

Liked: Cleanliness, amenities, property conditions & facilities, communication
EVERYTHING WAS EXCELLENT !!!! Only if I could give more stars I would. The room was beautiful, big, clean. All appliances were working, AC was quite and kept good temperature inside. The staff was so polite and helpful. Big plus was breakfast and two beach clubs were included. The location was just perfect, on very quiet street , a-lot of good restaurants around. Punta Sur was 10 min walking distance. Love it, love it. Really enjoy my stay. Definitely will be back. Thanks to all staff members!!!
Stayed 10 nights in Sep 2022

2/10 Terrible

Natasha

Disliked: Room comfort, communication

Terrible service by hotel management and Hotels.co

Terrible place to stay at very cloister phobic feels. Management could care less about my need to check out due to a medical condition. I should be reimbursed by hotels.com but will never use this place or hotels.com ever again.
Stayed 2 nights in Jul 2022

2/10 Terrible

Alma

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
I would only give one star because the front desk lady was super nice. We had two room reservation and both rooms had severe mold. I am extremely allergic and my friends did not sleep through the night. Electricity also went out, but that's normal for that part of the island. There's also a trash dumpster nearby and the stench was pretty strong. They have so much work to do on the building.
Stayed 1 night in Jul 2024

10/10 Excellent

Amayrani

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Feb 2024

10/10 Excellent

Nanna

Liked: Cleanliness, room comfort, communication

Skønt sted! Med lækker morgenmad

Dejligt sted, havde dog forventet at hotellet lå ved vandet og der var meget lille vand udsigt pga et stort træ og bygninger. Måske os der ikke havde undersøgt det helt. Receptionen var de alle meget søde, værelset var i rigtig fin stand, dog mere slidt end hvad billederne fortæller. Det var skønt med samarbejdet med en Beach klub på den anden side med lækker morgenmad, der var to steder der kunne vælges morgenmad det andet sted ud til den lækre strand på nord siden af øen, som kræver en taxa eller golfvogn til at komme ud til. Hotellet ligger et stykke væk fra byen så hvis man skal nogen steder er det med taxa eller golfvogn. Vi gik en dag til punta sur rigtig smuk tur langs kysten på den modsatte side af hvad hotellet ligger
Stayed 3 nights in Jan 2024

10/10 Excellent

Kris

Stayed 2 nights in Jan 2024

10/10 Excellent

Fernando

Stayed 3 nights in Dec 2023

10/10 Excellent

Ilda

Liked: Property conditions & facilities
El valor y las amenidades.
Stayed 2 nights in Jul 2023

4/10 Poor

Risa

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
Staff is excellent, friendly and helpful. But properly horrible. Bed not comfortable. No food after 7pm. Most night had no internet was barely able to get to go home. Most night had no electricity had to use flash light to pack before left. They said they had 24 hrs staff but they do not. This is way to far from central isla mujres. Would not stay here again. Beach and swimming options were great though
Stayed 8 nights in Jul 2023

10/10 Excellent

Jessica

Liked: Cleanliness, communication
Stayed 1 night in Jul 2023

10/10 Excellent

carlos

Stayed 2 nights in Jul 2023

10/10 Excellent

Pascal

Stayed 1 night in May 2023