4/5 Good
LAURA
Dec 5, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021
Krystal Urban Cancun Centro
Photo gallery for Krystal Urban Cancun Centro
Overview of Krystal Urban Cancun Centro
VIP Access
Krystal Urban Cancun Centro
4.0/5 Very Good
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
- Pool
- Air conditioning
- Restaurant
- Gym
- Breakfast available
- Business services
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 72-hour vacancy between guest room stays
- Hand sanitizer provided
77500, QROO, Cancun, Av. Sayil Mz. 1, Lote 4-07, Súper Manzana 4A
Explore the area
- Plaza Las Americas5 min walk
- Royal Yak Casino and Sports Book13 min walk
- Dubai Palace Casino16 min walk
- Cancun, Quintana Roo (CUN-Cancun Intl.)17 min drive
Choose dates to view prices
About this area
Cancun
Located in Cancun, Krystal Urban Cancun Centro is in the city center and near a private beach. The area's natural beauty can be seen at Playa Tortugas and Tortuga Beach, while Aquaworld and Ventura Park Cancun are popular area attractions. Costa Occidental de Isla Mujeres National Park and Xoximilco are also worth visiting.
What's nearby
- Plaza Las Americas - 5 min walk
- Royal Yak Casino and Sports Book - 13 min walk
- Ceviche Square - 16 min walk
- Dubai Palace Casino - 16 min walk
- Cancun Cultural House - 19 min walk
Restaurants
- Restaurante Aquamarina – Open daily.
- Lobby y Sushi Bar – Bar offering sushi. Open daily.
Getting around
- Cancun Intl. Airport (CUN) - 17 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site PCR COVID-19 testing is available for a MXN 2100 fee; reservations required for on-site testing
This information is provided by our partners.
Property amenities
Parking and transportation
- Self parking on site (MXN 30 per day)
- Wheelchair-accessible parking available
- Free beach shuttle
Food and drink
- Buffet breakfast available for a fee daily 7 AM–11 AM: MXN 240 for adults and MXN 120 for children
- 1 restaurant
- 1 poolside bar and 1 bar/lounge
- Room service available
Things to do
- Fitness center
- Outdoor pool
Family friendly
- Outdoor pool
Conveniences
- Elevator
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Luggage storage
Languages spoken
- English
- Spanish
Business services
- Business center
- Meeting rooms - 9
Outdoors
- Pool sun loungers
- Pool umbrellas
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Ceiling fan
Bathroom
- Free toiletries
- Hair dryer
- Shower
- Towels
Entertainment
- 32-inch flat-screen TV
- Cable channels
Outdoor space
- Balcony or patio
More
- Desk
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
Similar properties
See similar properties
Cancun
Downtown Cancun
Pool
Hotel
Guest rating 3.5+
Air conditioned
3 star
Business friendly
Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: MXN 26.89 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: MXN 240 for adults and MXN 120 for children (approximately)
- Self parking fee: MXN 30 per day
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Krystal Urban Cancun Hotel
Krystal Urban Hotel
Krystal Urban Cancun Centro Hotel
Krystal Urban Centro Hotel
Krystal Urban Centro
Hotel Krystal Urban Cancun Centro Cancun
Cancun Krystal Urban Cancun Centro Hotel
Hotel Krystal Urban Cancun Centro
Krystal Urban Cancun Centro Cancun
Krystal Urban Cancun
Krystal Urban Cancun Centro
Krystal Urban Cancun Centro Hotel
Krystal Urban Cancun Centro Cancun
Krystal Urban Cancun Centro Hotel Cancun
Frequently asked questions
Overall score and ratings
4.0
Very Good
4.2/5
Cleanliness
4.0/5
Staff & service
4.0/5
Amenities
4.1/5
Property conditions & facilities
1/5 Terrible
enrique
Business traveler
Dec 2, 2021
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021
2/5 Poor
carlos, richarson
Traveled with group
Nov 29, 2021
Disliked: Staff & service
Stayed 3 nights in Nov 2021
3/5 Okay
nadia fischer, richarson
Traveled with group
Nov 29, 2021
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 2 nights in Nov 2021
3/5 Okay
Reyna
Traveled with partner
Nov 28, 2021
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2021