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"Great hot spas (there are 2 inside and also outdoor) and nice Japanese style room, with all the amenities. The staff is super nice and friendly, they even gave us a ride to the station, because taxi service was not available. Well worth the experience!"

"If I could give more than 5 stars I would! The staff are so friendly and accommodating! It is a little out of the way but the hotel provides a free shuttle to and from the train station and a free hourly shuttle to the nearby town which is absolutely fabulous. The grounds are just beautiful and the view from the room is honestly better than any other vantage point we could find. Thank you so so much!"

"Good service, a very clean hotel with private spring spa"

"The staff was exceptional from the shuttle drivers to the front desk staff. The proximity to the cable car was also great as there was convenient access to the amazing gondola (they call it the “ropeway”). "

"It’s an extraordinary experience while staying in Hakone Ten Yu hotel. Everything is exceed my expectations. I’d like to travel there if I have a chance."

"Excellent hospitality and a serene location. Felt truly rejuvenated at peace and at home here."

"See above ."

"Very good location near Atami station. I've stayed many times."

"Amazing stay, wonderful staff, great food. A from us!"