"This place was a great relaxing getaway! The location was great overlooking Atami & the ocean. I would highly recommend booking a private onsen. My wife & I enjoyed that thoroughly. Dinner & breakfast were great as well. Thanks again to the Relax Resort team!"
"This place was a great relaxing getaway! The location was great overlooking Atami & the ocean. I would highly recommend booking a private onsen. My wife & I enjoyed that thoroughly. Dinner & breakfast were great as well. Thanks again to the Relax Resort team!"
"Excellency Rooms on Top floors are incredible. So nice to stay in a traditional luxury Japanese room. Use of Onsen each day was a great experience and the bonus of a private Onsen was great. Would stay again. Very friendly staff and all in all a very relaxing stay."
"Excellency Rooms on Top floors are incredible. So nice to stay in a traditional luxury Japanese room. Use of Onsen each day was a great experience and the bonus of a private Onsen was great. Would stay again. Very friendly staff and all in all a very relaxing stay."
"Excellent staff and rooms. Very nice onsen. Location is convenient too. Rooms had only partial view of ocean due to buildings in front but from the top floor public terrace it’s a direct and perfect view of the fireworks during theFireworks Festivals. Food could be better."
"Excellent staff and rooms. Very nice onsen. Location is convenient too. Rooms had only partial view of ocean due to buildings in front but from the top floor public terrace it’s a direct and perfect view of the fireworks during theFireworks Festivals. Food could be better."
"We were a family of 4 and stayed for 2 nights. Spacious and comfortable room (make sure to get the rooms with a sea view - watching the fireworks from our balcony was amazing), good hotel amenities and the breakfast and dinner buffets were excellent. Recommended"
"We were a family of 4 and stayed for 2 nights. Spacious and comfortable room (make sure to get the rooms with a sea view - watching the fireworks from our balcony was amazing), good hotel amenities and the breakfast and dinner buffets were excellent. Recommended"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
That’s a more authentic review if the food wasn’t actually a highlight for your family:
We stayed at Shiunso Ryokan as a family with two young children and overall had a pleasant experience.
The ryokan is definitely an older property and shows its age in some areas, but it has a traditional atmosphere that many travelers may appreciate. The staff were welcoming, and the stay gave us an opportunity to experience a classic Japanese ryokan.
One of the biggest advantages of this location is its...
That’s a more authentic review if the food wasn’t actually a highlight for your family:
We stayed at Shiunso Ryokan as a family with two young children and overall had a pleasant experience.
The ryokan is definitely an older property and shows its age in some areas, but it has a traditional atmosphere that many travelers may appreciate. The staff were welcoming, and the stay gave us an opportunity to experience a classic Japanese ryokan.
One of the biggest advantages of this location is its...
We’re just starting a 3 week trip in Japan, and wanted somewhere relaxing to stay in order to get acclimated. We couldn’t have found a more perfect place. Our room was lovely, the service level was amazing, and the location was exactly what we wanted. We didn’t want to leave!
We’re just starting a 3 week trip in Japan, and wanted somewhere relaxing to stay in order to get acclimated. We couldn’t have found a more perfect place. Our room was lovely, the service level was amazing, and the location was exactly what we wanted. We didn’t want to leave!
Diane
Reviewed November 5, 2018Reviewed November 5, 2018
Excellent service. Not only was the stay memorable for us but the hotel staff exceeded expectations. When Uber blew it on a timed taxi hailing, they shuttled us up to the station to make our train - off schedule. Great service!
The buffet is also awesome and rooms are so sweet! Views are excellent and the location is at the heart of the beachfront. Pretty great spot to experience Atami.
Excellent service. Not only was the stay memorable for us but the hotel staff exceeded expectations. When Uber blew it on a timed taxi hailing, they shuttled us up to the station to make our train - off schedule. Great service!
The buffet is also awesome and rooms are so sweet! Views are excellent and the location is at the heart of the beachfront. Pretty great spot to experience Atami.
Beautiful property - absolutely breathtaking from the moment you arrive. The staff were super nice and helpful. David who works at the tea bar is also lovely. Amenities are great here and the rooms are spacious, clean and comfortable. We never wanted to leave. We got the forest room and it was so nice to wake up to. The public bath was also super clean and nice. Our skin felt great afterwards. Would highly recommend the dinner and breakfast there also. It was a big meal but so delicious.
Beautiful property - absolutely breathtaking from the moment you arrive. The staff were super nice and helpful. David who works at the tea bar is also lovely. Amenities are great here and the rooms are spacious, clean and comfortable. We never wanted to leave. We got the forest room and it was so nice to wake up to. The public bath was also super clean and nice. Our skin felt great afterwards. Would highly recommend the dinner and breakfast there also. It was a big meal but so delicious.
Pamela
Reviewed November 5, 2026Reviewed November 5, 2026
I have stayed in many luxury 5 star hotels, but this place get 10 stars, comfort and service beyond anything you can imagine. Big thank you to the owners for fantastic hospitality!
I have stayed in many luxury 5 star hotels, but this place get 10 stars, comfort and service beyond anything you can imagine. Big thank you to the owners for fantastic hospitality!
Easily one of the best hotels I've every stayed at. The staff is courteous, helpful, and very professional. Despite its age, the hotel does not feel old or worn out - I was pleasantly surprised by how well maintained, clean, and neat everything was. The rooms were generously spacious, offered an amazing view of Mt. Fuji in the early morning, and a wonderful view of the bay at night. The hotel's French restaurant was absolutely fabulous and each meal was a delight. The breakfast buffet was...
Easily one of the best hotels I've every stayed at. The staff is courteous, helpful, and very professional. Despite its age, the hotel does not feel old or worn out - I was pleasantly surprised by how well maintained, clean, and neat everything was. The rooms were generously spacious, offered an amazing view of Mt. Fuji in the early morning, and a wonderful view of the bay at night. The hotel's French restaurant was absolutely fabulous and each meal was a delight. The breakfast buffet was...
Fabulous beautiful location by the lake, convenient to public transport and easy views of Mount Fuji. It’s a brand new hotel with many amenities, good size room, exceptionally attentive staff plus the owner is incredibly nice and offers all kinds of tours. They also have vilas with private Onsen which we definitely will try next time!
Fabulous beautiful location by the lake, convenient to public transport and easy views of Mount Fuji. It’s a brand new hotel with many amenities, good size room, exceptionally attentive staff plus the owner is incredibly nice and offers all kinds of tours. They also have vilas with private Onsen which we definitely will try next time!