セントルイスの空港送迎のあるホテル

「スタッフの対応がとても素晴らしい。空港シャトルバスを呼ぶ際、英語が苦手な私の電話にも親切に対応して頂き、気持ちよく迎えに来てくれました。空港へはチェックアウト時に申し出れば送ってくれます。 また泊まりたいです。」

「I chose this hotel because of good reviews of its clean rooms and good breakfast. However it is not so. There was no person at the reception and a note is posted on the counter when I arrived. I could not have breakfast due to our early flight. I had told that fact one day before on the phone but they didn’t offer anything instead. Does it mean we should not believe reviews? Maybe I visited this hotel in a bad timing. Or the conditions and situation of American hotels have changed badly. 」

「トイレの詰まりにもすぐ対応いただけた。」

「Great hotel for the hockey tournament... very nice staff... great location. The air quality was poor nearing the casino and awful inside... otherwise a great stay」

「They did not have a shuttle driver always available. It was an inconvenience to fly away. Had to Uber thinking I had a shovel service.」

「The rooms are not clean they seem to be rushed. Hair on the ceiling, clogged sink, dust in. Vanity bathroom, hair on the TV, humidity in. The bathroom wall paper seems to have a bit of mold growing. Convenience for location, staff is friendly, but the rooms are not cleaned properly. 」