セントルイスの空港送迎のあるホテル

「I chose this hotel because of good reviews of its clean rooms and good breakfast. However it is not so. There was no person at the reception and a note is posted on the counter when I arrived. I could not have breakfast due to our early flight. I had told that fact one day before on the phone but they didn’t offer anything instead. Does it mean we should not believe reviews? Maybe I visited this hotel in a bad timing. Or the conditions and situation of American hotels have changed badly. 」

「Hotel itself was fine. Floors in our room were a little gritty to the point where I noticed dirt accumulating in the corners and I needed to clean my feet off before putting my socks on. My biggest complaint was after paying $250 for one night, we were billed another $14 for “amenities” at check out. What amenities??? We were here a grand total of 15 hours and there wasn’t even a complimentary bottle of water in our room??! 」

「トイレの詰まりにもすぐ対応いただけた。」

「They did not have a shuttle driver always available. It was an inconvenience to fly away. Had to Uber thinking I had a shovel service.」

「The rooms are not clean they seem to be rushed. Hair on the ceiling, clogged sink, dust in. Vanity bathroom, hair on the TV, humidity in. The bathroom wall paper seems to have a bit of mold growing. Convenience for location, staff is friendly, but the rooms are not cleaned properly. 」

「 Everything was AMAZING」