Find all hotels by Occidental in Residencial Bavaro Punta Cana from ￥40,135

"Everything about this resort was excellent from check-in, the rooms, the property, the pools, and all the fun things to do throughout the day. The staff is super friendly and always walking around smiling and interacting with everybody. "

"The room was nice and clean. The true star of the property is the beach and pools - super convenient, beautiful and well taken care of. The food and restaurants are average, although La Palapa was great for dinner. Fresh seafood and fruit are amazing, but don’t expect a gourmet experience. Overall highly recommend the resort for the overall price-quality ratio."

"Staff very helpful "

"Venue excepcional Food regular Entreteintment regular"

"Las animadoras muy profesionales muy atentas y los bartenders muy amables tambien la picina buena todo muy bonito nos divertimos mucho pronto. Volveremos 😁"

"We had a swim up suite but the first room they gave us barely fit that description. It was on back side of the property and had a narrow pool 1M wide- not on the main pool as had been picted when we booked. Outdoor bed had mold all over and they never changed sheets dispite us asking each day. They offered to move us but we had to wait 2 days then they told us they put someone in the room they were moving us into and we had to wait another day...The second room was great but first room had mold smell, dirty, broken items, and many other issues. Also weird that none of the patio doors had exterior handles so you have to claw at the glass to get back inside. Staff all acknowledged that the first rooms were much inferior and told us that EVERYONE complains that they were misled at booking. The resort is nice with good food, good pools, good entertainment, good beach access. One other issue was room service. We ordered a pizza one night and they said 45 minutes...it took 1hr30min and we had already gone to bed. "

"Yes"

"Great Staff"

"The pool was fine, but unfortunately the rest of the stay was very disappointing. The room was dirty, and it appeared that the bedsheets had not been changed. The fridge was also unclean and still contained used bottles from a previous guest. There were several maintenance issues as well, the shower head was broken and sprayed water toward the ceiling, and the phone in the room did not work. The food was particularly concerning. Out of the six guests in our group, four became sick after eating. Additionally, cleanliness throughout the facility was lacking, with spills left dried on the floors for days. Overall, the experience did not meet basic cleanliness or quality standards. Does not align with the Riu standards. "