Find hotels near Lake Biwa Canal, Otsu from ￥5,410

"It was clean and gorgeous room with beautiful lake view. Staff was very nice and the Onsen was very good. I would love to come back again. "

"Incredible place with the loveliest helpful staff, room in immaculate condition and very looked after "

"Great location with lots of options and excellent room condition. Their guest service is also good."

"Great stay"

"All very clean and posh. The facilities don’t keep up when the hotel is full, expect to wait for breakfast which itself is good and fresh. Neither the pool/spa nor onsen allow tattoos so unexpectedly we couldn’t use either. Restaurant is expensive and mediocre (à la carte lunch). Hotel garden is great, staff are amazing."

"The room was beautiful, well appointed and very clean. The restaurant staff were wonderful and very attentive. My only comment would be that the front desk staff felt a little indifferent at times. All in all we really enjoyed our stay."

"Hotel was in a fabulous location walking distance to everything within reason all very close to subway stations. Super friendly. There was a Starbucks 7-Eleven and Tully‘s coffee place right underneath."

"Everything was perfect. The staff there were very nice and helpful"

"I was very disappointed staying here. The room was beautiful and clean, but lacked wardrobe space allowing for only a few things to be hung which was not good for our length of stay and very different to all our Japan hotel stays. While they had complimentary drinks at happy hour in the bar this was incredibly limited and didn’t have any beer. In the mini bar which was free for us, they had beer but no wine. We stopped for drinks outside of happy hour and had to walk away.. charging 3700 for a glass while all our other premium wine selections in 5 star hotels had been around 1500-2000 was crazy. The price for breakfast was also the most expensive of our Japan stays and not worth it, we were disappointed by the quality and limited choice for the price. Again, our 5 star hotel stays had excellent buffet breakfasts for much cheaper. The location is far from the Center, although a lovely walk up the river which we enjoyed. The staff did their best to be helpful, but I feel the hotel policies hold them back in providing a better experience. "