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Biwako Hotel

Photo gallery for Biwako Hotel

Featured Image
Seasonal outdoor pool
Balcony
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Biwako Hotel

Biwako Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
520-0041, Shiga-ken, Otsu, 2-40 Hama-Machi

Explore the area

  • Popular LocationOtsu Port5 min walk
  • Popular LocationBiwako Flower Fountain7 min walk
  • Popular LocationLake Biwa Canal9 min walk
  • AirportOsaka (ITM-Itami)45 min drive

Choose dates to view prices

About this area

Otsu

Located in Otsu, Biwako Hotel is in the city center and on a lake. Otsu Port and Biwako Valley Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Biwa Canal and Mount Hiei. Don't miss out on a visit to Biwako Flower Fountain. Take an opportunity to explore the area for water adventures such as boat tours.

What's nearby

  • Otsu Port - 5 min walk
  • Biwako Flower Fountain - 7 min walk
  • Lake Biwa Canal - 9 min walk
  • Mii-dera - 7 min drive
  • Omi Shrine - 11 min drive

Getting around

  • Biwako-Hamaotsu Station - 7 min walk
  • Keihan Yamashina - 7 min drive
  • Itami Airport (ITM) - 45 min drive

Restaurants

  • SAI – Restaurant offering Modern European cuisine. Serves lunch and dinner.
  • The Garden – Serves breakfast, lunch, and dinner.
  • OHMI – Steakhouse offering Japanese cuisine. Serves lunch and dinner.
  • HOSHI – Restaurant offering barbecue. Serves lunch and dinner.

About this property

Biwako Hotel

4-star lakefront hotel near Otsu Port
4 restaurants, 2 bars/lounges, and a rooftop terrace are available at this hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a seasonal outdoor pool, conference space, and a children's pool are onsite. All 175 rooms offer free WiFi, balconies, and TVs. Other amenities available to guests include free bottled water, hair dryers, and safes.
Biwako Hotel offers 175 accommodations with safes and complimentary bottled water. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in April 2018.
A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Height restrictions apply for onsite parking
  • Free roundtrip train station shuttle from 8:00 AM - 10:00 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3200 for adults and JPY 1600 for children
  • 4 restaurants
  • 2 bars/lounges

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot springs
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Conference space
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • Renovated guestrooms - April 2018

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Electronic bidet
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • TV

Food and drink

  • Free bottled water

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 3 years and younger whose stay is included

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3200 for adults and JPY 1600 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
Pool access available from 9:00 AM to 5:00 PM
Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Biwako Hotel
Biwako Hotel Otsu
Biwako Otsu
Biwako
Biwako Hotel Otsu
Biwako Hotel Hotel
Biwako Hotel Hotel Otsu

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 269 out of 434 reviews
5 - Excellent 62%
Rating 4 - Good. 132 out of 434 reviews
4 - Good 30%
Rating 3 - Okay. 19 out of 434 reviews
3 - Okay 4%
Rating 2 - Poor. 7 out of 434 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 434 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake view room
Liked the amazing lake view. It´s been a wonderful experience. I highly recomend to choose a lake view room!
Stayed 3 nights in May 2021

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Most of the hotel services are suspended. No shuttle bus, no luggage delivery, no pool, most of the restaurants and bar at the hotel are closed... Room and view beautiful but not worth the price when there is zero service. Staff was not terribly helpful.
Stayed 2 nights in Jun 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely best breakfast of my life! The range of choice was insane! It was my first Japanese breakfast :)
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view of the lake and Japanese style bath on 4th floor
Stayed 1 night in Jan 2020