Find hotels near Biwako Otsukan, Otsu from ￥9,073

"This property is high-end Japanese luxury with elegant yet simple/clean design - meant for a serene break from the noise & bustle of Kyoto, nestled in a lovely mountainous area. The room design is beautiful. The staff are so polite & attentive to all needs - the property manager is always present & a lovely gentleman- each time we would walk out of the property he would run out with water bottles in hand to make sure we carried hydration. We are seasoned travellers & never experienced this level of service. The evening dinners with set menus are Michelin star level dining experience with open wood oven watching the culinary preparations. Yes the dinner is a bit expensive but well worth it. All basic alcohol drinks are included. We did not try the special sauna experience but would suggest they include it in the daily cost of the hotel rather than extra. We are walkers/hikers - My only suggestions to the hotel is to create a walking map of areas near the hotel to walk & climb. 5 star experience would revisit again fir sure "

"I was very happy with the property, the only minor note is that I wish we had free water bottles daily like other hotels, though this is offset by the free drinks downstairs which I was happy about. Overall a great stay."

"Impecable room and service, but since I have food allergies, it was complicated, In Hiroshima at the Hilton hotel they did have options like gluten free soy sauce. Considering the price for this luxurious hotel I think they should consider food allrgies on their menu."

"Great premium area. Main streets close to shops and Nishiki food market "

"Room was very clean and the staff were excellent "

"Great modernised guest rooms and very friendly staff"

"Friendly staff and spacious rooms. Breakfast spread was great and location was near the train station"

"Nice size and clean room. Balcony have a view of the lake, we had the onsen on the balcony which was a plus. There is a small weather proof tv if you are soaking. The staff are excellent."

"Very good vibe here. If you like Ace in Sydney you like this hotel. "