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"Was very disappointed with the requirement to book a 30 min time slot to use the pool. The pool was the reason we booked this hotel and wasn’t able to use as we did not realize we had to pre-book use of the pool. Once we realized the requirement all time slots were completely booked for the duration of our stay. "

"Yes breakfast was good room was clean but very small and dark.staff were very pleasant and friendly. "

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"Lovely clean and spacious room, well located"

"Fabulous team who go out of their way to help and extremely thoughtful and caring. Hotel facilities amazing, rooms spotless and comfortable. Food delicious from menu, room service and breakfast which has a vast range to choose from. Highly recommend and perfect location. Our favourite London hotel nestled between St Paul’s and Millenium Bridge and River Thames. "

"Room was exactly what we needed for our concert the only bad point was the lift only one working and the other one just kept going to each floor "

"PROS: Great location. Large, comfortable bed. Friendly staff. Reusable water bottles and refill stations on each floor. Efficient room service. Coffee pot and snacks available in the room. CONS: Bathroom was small and needs updating. Body wash, shampoo and conditioner was watered down. No refrigerator in the room. The lobby doesn't have any seating. Overall, our stay was smooth. It's an old building, so yes, things are creaky and old. The staff was lovely. I would recommend it, if you're looking for convenient location with a value price."

"Great place "

"Room was excellent very clean and spacious. Day time reception staff and spa staff were a little bit rude"