「Clean and spacious room much more than I expected. Nice staffs who help your checking in.
You can enjoy your safety staying in NYC with this hotel. If you will use car or take a Lyft to sightseeing places, this place is convenient. But if will walk and take trains, it will take 20-25 min by walk to the nearest station.」
「I hosted a group of ~a dozen of us for my husband’s birthday. The staff were amazingly welcoming and hospitable. We were picked up from the ferry in golf carts, whisked off to our tents and then enjoyed drinks on the deck - taking in the views of the Statue of Liberty and downtown. We hosted dinner at Three Peaks and everyone raved about the meal. The steak was top notch. We closed the night out around the campfire under the stars. Couldn’t have been better a better time and so worth it. 」
"During my stay, the window lock was broken, and in the middle of the night a strong gust of wind blew the window open. It was extremely cold, and the next day I developed a high fever. Falling ill completely ruined my stay. I request that you carry out thorough safety checks and equipment inspections. In hindsight, it was a mistake not to complain to the staff in person at check-out—I only left a written note.
宿泊中に窓の鍵が壊れており、夜中に強風で窓が開いてしまいました。
非常に寒く、翌日には高熱が出てしまいました。
体調を崩してしまったことで滞在が台無しになりました。
安全面と設備の点検を徹底してほしいです。
なお、チェックアウトの時点では熱が出ていなかったため、その場でスタッフに苦情を伝えることはせずにメモ書きだけ残しておいたのは失敗でした。"
