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Sheraton Brooklyn New York Hotel

4.0 star property
Upscale hotel near Barclays Center Brooklyn

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Sheraton Brooklyn New York Hotel

Exterior
Meeting facility
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Breakfast, lunch and dinner served
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Reviews

7.6

Good

Popular amenities

  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Laundry
    LaundryLaundry
  • Air conditioning
    Air conditioningAir conditioning
  • Housekeeping
    HousekeepingHousekeeping
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
11201, NY, Brooklyn, 228 Duffield Street
  • Popular LocationBarclays Center Brooklyn17 min walk
  • Popular LocationBrooklyn Cruise Terminal6 min drive
  • Popular LocationOne World Trade Center8 min drive
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)53 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

Everything was really good. The hotel staff was nice and helpful. I think my only “complaint” is that visually the room ...
Alison
Jul 24, 2024
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Room options

View all photos for Presidential Suite, 2 Bedrooms

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Presidential Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 49 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 49 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Double Bed, City View

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
Designer toiletries
  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Aloft New York Brooklyn
Pet friendly
Free WiFi
Air conditioning
Gym
7.6 out of 10, Good, (1007)
The price is ￥21,373
￥25,373 total
includes taxes & fees
Jul 29 - Jul 30
Aloft New York Brooklyn

About the neighborhood

Brooklyn

In the city center and near a metro station, Sheraton Brooklyn New York Hotel is in an area with great shopping. Brooklyn Bridge and One World Trade Center are notable landmarks, and the area's natural beauty can be seen at Battery Park and Brooklyn Bridge Park. Looking to enjoy an event or a game? See what's going on at Barclays Center Brooklyn or Madison Square Garden. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's convenience to public transportation: Jay St. - Tech Station is 3 minutes by foot and Hoyt St. Station is 3 minutes.
Visit our Brooklyn travel guideOpens in a new window

What's nearby

  • Barclays Center Brooklyn - 17 min walk
  • Wall Street - 6 min drive
  • Brooklyn Cruise Terminal - 6 min drive
  • Brooklyn Bridge - 7 min drive
  • One World Trade Center - 8 min drive

Getting around

  • Jay St. - Tech Station - 3 min walk
  • Brooklyn Flatbush Avenue Station - 13 min walk
  • John F. Kennedy Intl. Airport (JFK) - 54 min drive

Restaurants

  • ‪Dekalb Market Hall - ‬4 min walk
  • ‪Sticky's - ‬2 min walk
  • ‪Metro Tech Barbershop - ‬2 min walk
  • ‪AVA Brew - ‬1 min walk
  • ‪Little Pizza Parlor - ‬1 min walk

About this property

Sheraton Brooklyn New York Hotel

Upscale hotel near Barclays Center Brooklyn
Brooklyn Bridge Park is located near Sheraton Brooklyn New York Hotel, which provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with in-room WiFi (surcharge).
Other perks at this hotel include:
  • Limo/town car service, express check-out, and a computer station
  • Wedding services, a porter/bellhop, and concierge services
  • Multilingual staff, ATM/banking services, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 321 rooms include comforts such as first-run movies and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hair dryers
  • HDTVs with premium channels and first-run movies
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Avere

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (23 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • First-run movies
  • iPod dock
  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel
Sheraton Hotel Brooklyn New York
Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel Hotel
Sheraton Brooklyn New York Hotel Brooklyn
Sheraton Brooklyn New York Hotel Hotel Brooklyn

Frequently asked questions

Is Sheraton Brooklyn New York Hotel pet-friendly?

Yes, Sheraton Brooklyn New York Hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 20.00 per accommodation, per night. A cleaning fee of USD 150.00 also applies. Service animals are exempt from fees.

How much does it cost to stay at Sheraton Brooklyn New York Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Sheraton Brooklyn New York Hotel on Aug 11, 2024 start from ￥19,474, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Brooklyn New York Hotel?

This hotel doesn't offer parking.

What time is check-in at Sheraton Brooklyn New York Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sheraton Brooklyn New York Hotel?

Check-out is at noon.

Where is Sheraton Brooklyn New York Hotel located?

Located in the heart of Brooklyn, this hotel is within 1 mi (2 km) of Manhattan Bridge, Barclays Center Brooklyn, and Brooklyn Bridge Park. Brooklyn Bridge and Wall Street are also within 3 mi (5 km). Jay St. - Tech Station and Hoyt St. Station are within a 5-minute walk.

Sheraton Brooklyn New York Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 398 out of 1007 reviews" "
Rating 8 - Good. 254 out of 1007 reviews" "
Rating 6 - Okay. 145 out of 1007 reviews" "
Rating 4 - Poor. 102 out of 1007 reviews" "
Rating 2 - Terrible. 108 out of 1007 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good. The hotel staff was nice and helpful. I think my only “complaint” is that visually the room was set up weird. Like decor and furniture wise. It felt cramped. No dresser? But two desks? Like too much furniture with no purpose. BUT! The shower was great, the bed and bedding was sooo comfy. Slept like a champ. No noise from outside. And like I said the staff was great. And for the price, would def stay here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

FELIX

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Aleksandra

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

6/10 Okay

Demetrial, Lilburn

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Thus is the second time I’ve stayed at this property. The front desk staff are rude, not personable, and very rarely greeted. There was one person, a manager, who was warm. The hotel common areas smell like weed and it seems like it needs to be cleaned. The check in process is not a Marriott level service.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark, Virginia Beach

Liked: Amenities
Very friendly staff. Clean well looked after rooms and good amenities.
Stayed 1 night in Jul 2024

8/10 Good

timothy j.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in heart of downtown Brooklyn
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Talishah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Talishah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very kind and nice. They made our stay pleasant. If I come to the this area again, I will definitely stay at this hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Nice hotel clean room was nice
Stayed 1 night in Jul 2024

2/10 Terrible

Thomas

Disliked: Staff & service, amenities, property conditions & facilities
They enterne e and cleaned my room without anypermision leaving alot of my brlongings includeing cash mussing, they didbt provide my father entey to gather my belongings
Stayed 4 nights in Jul 2024

8/10 Good

Yookyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid my security deposit in cash, and the hotel stood me up for 50 mins since they didn't leave any comment or proof about it. Then they decided to send the money to me within a week. I could have been late if I got out of the hotel 2 hours ago. Luckily I checked out 3 hours 20 mins earlier, which made me safe to take an international flight.
Stayed 3 nights in Jun 2024

2/10 Terrible

SHONDA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our AC was broke the entire time. It was 80 degrees in our room the entire time. We reached out to management and to Sheraton corporate and nothing was done to accomodate us for our inconvenience and it took 3 days for anyone at the property to respond. I will NEVER return.
Stayed 3 nights in May 2024

4/10 Poor

Bill

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2024

4/10 Poor

Sean

Traveled with partner
Disliked: Property conditions & facilities
Broken tv. Terrible water pressure. Maid was super nice though. She didn’t even speak English but was able to translate with us and have a conversation
Stayed 2 nights in Jul 2024

6/10 Okay

Boris

Business traveler
Liked: Property conditions & facilities
Disliked: Amenities
Hotel overall is good, however, even though pool is advertised, it’s not available for the guests. Front desk staff not helpful much. I needed to switch the rooms due to horrible weed odor, shower not draining. The front desk told me they can switch the room, on the same floor which is easier for them. Room was downsize from what I booked. When I asked if I can get a mini fridge from my original room, front desk was “working” on it for 2 days. I finally asked random custodial personnel, who hooked me up within 5 minutes. Speaking of custodial team, they are top notch. Very helpful and friendly and do their job amazing.
Stayed 5 nights in Jun 2024

8/10 Good

Gordon

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Shahzad

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Average
Stayed 3 nights in Jul 2024

4/10 Poor

Behzad

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Khady

Liked: Cleanliness, staff & service, property conditions & facilities
Lights on patio did not work but overall nice hotel
Stayed 1 night in Jul 2024

4/10 Poor

Rhonda R

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I had no internet or tv for my whole stay 5 days , only one elevator worked out of 4 we were on the 15th floor bathroom toilet made noise ever time we flushed talked with several managers that promised to reach out with some type of compensation but never did I would really like to receive something back we paid almost 1400 and we did not at all enjoy the stay there
Stayed 4 nights in Jun 2024

2/10 Terrible

Siamak

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stayed 3 nights and each night the temperature room was 80 because the AC was broken. The elevators in the morning would take 15-20 min to come to the lobby due to broken elevators
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Lots to do around the hotel.
Stayed 2 nights in Jul 2024