Find hotels near Caleta Chac-hal-al, Xpu-Ha from ￥10,225

"The Scene is outstanding. The food is avg and only two beer options. Housekeeping will not respond to your needs right away. I’ll keep this location in my file. However, I want to consider other options due to hype and being let down. "

"The resort appears to be older but my room had signs of being renovated to be modern with an updated bathroom. The resort is clean with staff sweeping, collecting used drink cups, etc. Housekeeping did a great job keeping my room cleaned daily. The staff at the restaurants and pool were friendly. I booked my reservation at the resort using Expedia in order to join friends who were also staying at the resort. At the time of my booking, I was not made aware of the different tier reservations (VIP, etc.). My friends checked in two days before me and had the upgraded VIP booking. When I checked in, I was unaware of the tier bookings and requested to have the same tier booking as my friends so that I can access the VIP pool, restaurants, etc. but was denied the request by the front desk as there was no room available to match my friends booking tiers. This impacted my time spent with friends at the resort considering I could not join them in the areas they were allowed to be in. I would suggest including the tier information at the time of booking to avoid confusion when traveling with large groups who have separate bookings. Additionally, most of the reservation required restaurants were booked for 3 days after my arrival which left me with limited dinner options during my 4 night stay. Overall, the rate that I paid for my stay was comparable to my experience."

"Pool chairs reserved by guests very early in the morning. All cocktails in the pool bars are made with artificial sugar, which we didn't care for. Food at buffet had a lot of variety but wasn't great, but could always find something. Thoroughly enjoyed the coffee options. The pools were large and lots of fun, however the ocean was rocky and a bit treacherous."

"Room and bathrooms are pretty old. I saw mold in the bathroom. They try to keep it clean. Staff are very friendly. Food is ok in the tropical, but in the Caribbean, food is excellent. My kids love the pool with the slide. Overall the hotel is ok. "

"Perfect"

"Very kind and helpful staff. "

"yes there were activities for all ages"

"Such an awesome pool and they are right on the beach "

"We loved every minute of our stay at Real Del Mar. It is an ideal location with a pool and the beach. We loved walking down to the PA Beach Club and into town for dinner and excursions. Everything is within walking distance. We would love to go back soon!"