カレタ・チャク・ハル・アル周辺のホテル

「Quarto amplo, confortável e limpo. Café da manhã muito gostoso e fomos muito bem revepcionados.」

「Palmaia was such a peaceful paradise! We went in mid June and it was pretty quiet so we felt like we had so much space to ourselves. Our nomadic guide Karen was helpful with all of our questions and checked in with us each day to see if we needed anything. We really appreciated her! Edgar gave us a tour when we first arrived and helped us get to the store at Sandos when we needed to get electrolytes (I got dehydrated the first day!) But what helped even more was when room service brought us...

「I've stayed at different resorts all over the Cancun area. If you're wanting a resort for attention to detail and personal service and excellence, this is your resort. Each building has its own personal concierge waiting to help you with anything that you need. Check in was effortless. Entertainment was unique and fun. Food was outstanding. What particularly stood out to me with the food, especially at buffet's, was that during outdoor events everything was covered. Restaurant dining was...

「This was one of the most dreamy places I've ever visited. The grounds were gorgeous between the beach, the jungle, and the architecture. The service was unrivaled. Luxurious in every sense. Can't wait to come back!」

「One of the best vacations I have ever been to. Resort was extremely clean and very spacious. It literally felt like we had the entire resort to ourselves. If you are looking for a resort to relax, have great service, great food and great drinks, this is the place for you. We will definitely be coming back to this resort.」

「I was extremely disappointed with my stay at the Maya Palace. While the property itself is beautiful, the overall experience fell far below expectations. The biggest issue was the cleanliness and maintenance. Common areas and parts of the resort often felt neglected, and our room wasn’t consistently cleaned to the standard you’d expect from a resort of this caliber. We also dealt with maintenance issues that took far too long to be addressed. Like our room AC that we called in 3 different times...

「More comfortable beds. Place was great clean, nice neighborhood quiet. Wonderful area love all the convenience of the place in PA . But definitely needs comfortable mattresses. Loved the host. 」

「Excellent place Will go back again」

「Staff were very friendly and helpful. Pool is always clean and warm.Bar is amazing with cocktail and drinks.Room is clean and comfortable.」

「Great variety, but restaurant booking and shuttle tracking need work The staff here were very helpful and truly tried their best, though the language barrier made communication a bit challenging at times. A huge plus for us was having access to the other restaurants and buffets within the Barceló group, and booking activities like water sports or a slot at the tennis and racquetball courts was incredibly easy. However, the reservation system for the à la carte restaurants definitely needs...

「歩いてホテルから45分もかかるコンドーに泊まらされた。 水もお湯も出ず、トイレも流れない。朝食のピックアップ8時の約束したが、誰もこず。最悪。」

「従業員は皆一生懸命働き、お願いしたこと全て笑顔でやってくれます。部屋も綺麗に掃除してくれます。しかし、一階だったこともあり、朝起きるとどこからともなく虫が入ってきて、シャワーやトイレ付近にいます。シャワー室の排水口から下水の臭いがするのでエアコンはつけておかなくてはなりません。シャワー室からトイレに水が漏れ、2回直してもらいましたが最後まで漏れていました。何度も言うのは申し訳なく、タオルを敷いてしのいでいました。一階は、ビーチへのアクセスが良いですが、虫や排水口が気になる人は二階より上をお勧めします。」

「This was our 2nd trip to Hard Rock R. Maya. I was disappointed to say the least, overall it was not very clean, especially the swimming pools; pools were disgusting. The staff was not very helpful, and less attentive than I have experienced at other Hard Rocks. As soon as we checked in, we told the staff immediately that we did not want to become a member and that we were not going to go to the meeting about becoming a member, seems service went down hill really quick for us after that.」

「チェクアウト後の営業がしつこく不快に感じた」