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"Room cleanliness"

"Great location right next to Tower Bridge. Clean, very comfortable bed, spacious room, hot shower, extremely quiet. Lovely buffet breakfast. "

"The front desk staff was helpful and friendly. The room was small ( as expected) but very clean. The property was in a safe location and the front entrance kept locked after 1130pm. Great value. Would recommend for singles or couples. "

"Great location for theater and shopping and central London attractions and dining. "

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"Rooms are always spotless, well-supplied, with complementary water bottle (and access near elevator to refill with fresh water), and a nice chocolate treat."

"Spotless room. Good location"

"The only thing I did not like was that the room was not cleaned until 5 pm"

"Beautiful hotel, very clean, rooms are a good size, we had a queen size bed plus small sofa and table. The bathroom was lovely, bath and shower facilities. Very clean, lots of comfortable seating in the main foyer area. Breakfast is a great choice, with lots of variety, food was lovely. If you want to use the spa facilities robes are provided. Excellent location for Tower Bridge, Tower of London, walking distance to the Shard"