ブラック カントリーリビングミュージアム周辺のホテル

「All of the staff were extremely pleasant and helpful. Very clean and quiet. Breakfast hot and cold buffet (extra) was excellent. Gluten-free options available. 」

「Great value for money. Super comfy king size bed and very clean throughout.」

「This was cancelled the afternoon before we were due to travel the next morning.as you can appreciate this is unacceptable and very stressful for our family.thought it was disgusting to do that at such short notice.」

「It is being refurbished., so a few problems. Room was clean, towels spotless.plenty of parking spaces. Staff including cleaner's couldn't do enough for us, they were excellent. We have stayed there before and will again.」

「the person on reception was very unhelpful-I asked for the number for room service and when I went up to my room I found there was no telephone so how I am I meant to contact reception?? Turned out the lift was not working and my room was on the third floor; had to carry the luggage up to my room myself. The window in my room had been left open; it turned out there was a bad odour which they were trying to reduce. Bed was very uncomfortable blanket was thread bear, mattress was thread bear and...

「従業員が、悪魔に取りつかれたように不親切でイライラしている。隣の部屋の泊り客の声が、そのまま聞こえる。バーミンガムのダウンタウンの近くなので、若いやつがたくさん週末は泊まるので、一晩中、外でも部屋でも大声を出して騒いでるので眠れない。最悪だ。とてもうるさい。それで、次の日、フロントで、「うるさいので部屋を変えてくれ」と言ったら、「絶対変えられない」と言った。世界各地に仕事で行きますが、部屋を変えられなかったのは、このホテルだけ。フロントの従業員も、不親切で、イライラしている。」

「We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

「Absolutely horrendous experience with a "host" who was completely unreasonable and unfair, that ruined our weekend and left us with a loss of money (and extra unofficial charges through PayPal) and no where to stay. Never again and would advise starting well clear. 」

「Fialed to arrive due to other cicumstances」

「Convenient location and very clean inside (a bit shabby exterior). Strange accommodation set up and room layout let this place down - single bathroom only accessible through the tiny kitchen, no kitchen worksurfaces, no forks?! Communication / check-in very good and friendly.」