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"Everything was clean and staff were friendly "

"Friendly staff. Lovely room, comfy bed, white company toiletries, fab location "

"Lovely clean room excellent breakfast at a very reasonable price with very helpful and nice staff. Great parking facilities."

"Very nice buffet breakfast, all the staff that I encountered were very courteous. I enjoyed my stay after visiting the classic car show at the NEC, I will be back next year thank you. "

"Nice room good location "

"Clean room. Staff were friendly and helpful. Super breakfast with good range of cooked food and continental breakfast choices. Ideally placed for concerts at Symphony Hall. Will certainly return."

"The room was lovely well decorated and clean. I was worried after reading some of the reviews but found absolutely nothing wrong. The staff were very friendly and helpful. I stayed in room 245. "

"Everything was all good, thank you. The experience was smooth and pleasant from start to finish. Communication was clear, service was prompt, and everything met expectations. I appreciate the professionalism and care shown throughout. Overall, I am very satisfied and would not hesitate to recommend it to others."

"Warm and friendly hotel staff, the room was amazing! The bed super comfortable and the L-shaped sofa to watch tv, was nice too. Breakfast was also great, highly recommend, no disappointments. Obviously the use of the spa was great. "