ウベロ アルト ホテル

「Great resort」

「Our room was very nice, spacious and the maid cleaned it spotless every day. The only thing about the room though was it didn't have a dresser/bureau so we basically couldn't unpack all of our clothes. The staff was AMAZING! so helpful and friendly they made our stay (35th Anniversary) so special. We spent pretty much every day in the pool which was awesome the staff early every morning would scrub down the whole pool and vacuum it. So many activities were planned everyday by Breathless for...

「Great experience」

「The hotel looks and feels newly renovated, mattresses are super comfy, a/c, water pressure and temp all work great. Staff is agreeable and helpful, the food is also delicious, well prepared and presented. Points to improve: 1. Everytime you enter the waterpark you have to fill out and sign a form (just get a one-time signature at check-in). 2. A couple of times we couldn't get service because there was no staff on site...this happened once at the food counter in the waterpark, once in the gym,...

「Need development in some areas」

「Aceras deterioradas en el área de la picina barra del río pasivo pieza de metal corroída」

「A Frightening and Unacceptable Experience at Royalton CHIC Punta Cana Our stay at Royalton CHIC Punta Cana turned into a nightmare. My husband and I believe we were drugged. My husband was missing for several hours, and when he was found, he was injured, barely able to stand, and unable to remember what happened. We believe we were victims of kidnapping, physical assault, and robbery. What makes this even more disturbing is our serious concern that this incident may have involved an inside job...

「Excelente servicio」

「un poco más de limpieza」

「Absolutely loved it. All inclusive resort that also includes amazing hospitality? Wouldn’t have had it any other way. We reserved a preferred swim up and it was just as lovely as I expected. It was rejuvenating experience and made all that much easier with our concierge, Francisco. He was extremely helpful, and it was perfect having someone to answer any questions or ensure any accommodations we needed without evening lifting a finger because he would just spawn like a genie. I’d previously...

「Beautiful place nice beach」

「Everything was excellent, the staff has excellent customer service skills. We absolutely loved it.. without a doubt, we will be back soon!!! .. thanks.」

「Staff was top tier, the resort was very clean, the food was delicious, the resort is beautiful. I cried when I left because i didn’t want to leave. I will definitely return and bring my family next time because it was kid friendly.」

「Fabulous stay」

「Well worth the visit. I upgraded my room to the swim up at the property and it was worth every penny. Staff was great; food was amazing and atmosphere never felt crowded.」

「restaurant were not booked even with oral confirmations Very humid inside the room Can’t flash toilet papers in the toilet Shower was too hot and too cold Foods are terrible Only two options for breakfast and lunch The numbers of buses for transportation in the resort was too small Luggage was not picked up at the booked time 」