ウベロ アルト ホテル

「I need to file a formal complaint and request a full refund.」

「Our staff was excellent!! Yanet our Butler and Mary our housekeeper went way beyond to make our stay awesome!! We’re definitely going to back!! Great job ladies!!」

「Excelente servicio recomendado」

「Although it was for kids, it was still a waste of money. Things that the app said would be open weren’t. The staff wasn’t helpful unless they wanted you to do a presentation for a timeshares. The food was disgusting! It was a pageant there, so they closed down a lot of places just for them. everything closed really early & overall this trip was by gary worst out the country experience.」

「un poco más de limpieza」

「Very nice resort」

「Beautiful place nice beach」

「Everything was excellent, the staff has excellent customer service skills. We absolutely loved it.. without a doubt, we will be back soon!!! .. thanks.」

「Will consider this property for a return visit」

「restaurant were not booked even with oral confirmations Very humid inside the room Can’t flash toilet papers in the toilet Shower was too hot and too cold Foods are terrible Only two options for breakfast and lunch The numbers of buses for transportation in the resort was too small Luggage was not picked up at the booked time 」

「This property was under heavy renovation. We listened to construction, smelled paint thinner, or sewage the entire time. They were spraying the paint thinner and it was not ventilated so there was a cloud in the hallway. Terrible. The food was awful (my chicken tenders had blue specs on them?) my steak was well done and took an hour to come to us. Our pool had black growth in it. There was a dead roach in the hallway. The rooms smelled like mildew. We asked multiple times for our room to be...

「Everything was espectacular」