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「We went for my husband's 50th birthday and had a great time. The rooms and grounds were beautiful. There was always something to do, You could relax or party. Your choice. I thought the food was very good. Especially the Strip steakhouse, Sofritos which served authentic Dominican food, and the Italian Restaurant on the Dreams Onyx side which we had access to. The only recommendation I have to improve the experience for travelers is that there should be more beach/pool chairs available. The...

「We booked a Diamond Club level room for a very special birthday vacation and our Butler, Johnny made sure the experience was exceptional! We were treated like royalty from the time we booked through expedia to the end of our trip! Our other butler, Billy was equally amazing covering when Johnny was off. All of the staff, from the bellman, Wilkins, to the Chef Montero, were absolutely amazing! Our bar tenders, Ruth, Luz and Brandalisy in Diamond and Christian as the club were the best! Mariela...

「The staff were outstanding」

「room staff everything was beautiful 」

「Excellent choice for a Dominican vacation. With kid(s). I'm a single dad and just spent six nights with my seven year old. We had an excellent time. The staff were friendly, lots of food, and stocked mini fridge every day. I loved the Canita Lagers. My seven year old could t decide which he liked more, the beach or the lazy river. We divided our time between both, with stops for ice cream at The Sweetery, every day. Great vacation. 」

「This is a wonderful resort. We stayed for 2 weeks and the first week was excellent. The second week we needed to change penthouse suite as there was something wrong with out jacuzzi then the second penthouse suite we couldn’t use the jacuzzi as you would get a shock as soon as you touch the water they showed up right away to fix it. But as soon as we went to use it it would shock again. So we never had a jacuzzi for halt our stay. 」

「Staff was friendly, always with a smile, saying Hola to you ever day!! Really CLEAN resort! Amazing! Would Recommend! You get to know the staff! Maria at one of the swim up bars will get you what you want each day! 」

「Rooms amazing, staff very friendly and top notch amenities. I had a great time!! 」

「It was so amazing to be there great staff Highly recommended 」

「Our kids loved the resort. Clean and great service. They helped us celebrate our son’s birthday. Would definitely go back again!!」

「Beautiful place nice beach」

「The facilities were spectacular, the beach was exceptionally clean, entertainment was fabulous! Would defiantly recommend to enjoy their stay at Serenade. The Spa would need to adjust their prices to a more reasonable rates. Spa is definitely overcharging for their facilities use, and their massages. Facilities use as $60!! should be more like $25-$35. Massages were $199 p/p. should be more in rage of $100-150. I could have used less in "selling" from the hotel staff on the excursions. 」

「restaurant were not booked even with oral confirmations Very humid inside the room Can’t flash toilet papers in the toilet Shower was too hot and too cold Foods are terrible Only two options for breakfast and lunch The numbers of buses for transportation in the resort was too small Luggage was not picked up at the booked time 」

「I loved my stay! The staff was amazing but the staff person by the name of Any made our vacation a breeze from check in until we departed. She went above and beyond to make sure we were taking care of! I truly appreciated all who played a part! Oh and we had the best massages at their spa those ladies know what they're doing!」

「The room was not new but it was nice. The TV and the hair dryer weren't working at first. They fixed the TV there was more of learning how to use it. And the hair dryer you needed to pull the trigger like a gun, but it worked fine after that. The beach was fantastic the pool and drinks were very good, the food was acceptable. The Japanese and Mexican restaurants were the best. We came for the golf and we enjoyed the golf thoroughly. Thank you too Jose Bautista who helped us out. 」

「Very friendly staff, great facilities」

「Tudo impecável! Recomendo 」

「Todos muy amables y las instalaciones son buenas. Las habitaciones son amplias, y hay mucha variedad de comida y bebidas. Las playas son muy lindas. 」

「The staff were great! The grounds were kept extremely clean and the food was great. Loves the lazy river!」