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「Our stay at the W Punta Cana was far from ideal. While the property's design is beautiful and fitting of a luxury hotel, our group of ten experienced severe health and hygiene issues. On our last day, five people in our party suffered from severe diarrhea; we strongly suspect that the freshness or quality of the food was compromised. Furthermore, six members of our group broke out in red rashes, and five people sustained numerous bite marks that strongly resemble bedbug bites」

「Staff are a little bit dry. 」

「So far the best family resort we have ever visited in the past 20 years.Kids friendly!」

「Room was super clean, staff was super friendly. Top notch service ! We had a great time! 」

「This was the best resort I’ve been to, what really made a difference was the people who worked there. Starting with Enrique at the front desk who was accommodating and made sure my birthday was special. And the entertainment workers who made sure we had a fun and relaxed time! Like Manuel who was very attentive, funny and kind! Everyone there made the experience that much better. The rooms were beautiful, the property is gorgeous, the pools are top tier. The food could be better, but other than...

「Unfortunately, would not do this resort again. Breathless punta Cana. Still would love to come back one day, but we will either do hotels or still with majestic/excellence brand. 」

「Very terrible 」

「Atención pésima, personal sin vocación de servicio, instalaciones descuidades, pésimo servicio a la habitación, comida de mala calidad, parque acuático con elementos oxidados,entre muchas otras cosas más, como por ejemplo, que los helados en “cono” te los daban en vaso porque los “conos” se habían agotado (pasó tres días consecutivos en el snack bar de AquaNick. De verdad fue una experiencia muy negativa; ni de cerca la expectativa que tenía de llegar a un hotel temático de Nickelodeon con 5...

「AMAZINGGG LOVED AND ENJOYED EVERY BIT OF IT , WOULD DEFINITELY BOOK THIS AGAIN👌」

「Beautiful place nice beach」

「The only thing I would do is to have better food options」

「Super voyage 」

「The room was amazing 」

「When we arrived they gave us one bed instead of the two beds we paid for and blamed it on them “overbooking” which was so inconsiderate they didn’t even offer to fix it just more like a it is what is situation. The ac didn’t work , the workers were very rude and nasty to us, constantly would sit us and give our tables away to others, and room had a very strong odor. This hotel ruined my entire DR experience & I wouldn’t recommend this hotel to anyone. Also the buffet food was disgusting omg it...

「I really enjoyed my stay here. The restaurants nearby serve very good local dishes. The beach is clean and perfect for relaxing.」

「The staff was amazing, especially Emanuel, he was so beyond helpful and made sure everything was taken care of. This was our first time out of the states and we were so well taken care of and everything was so easy. Can’t rave about it enough」

「Staff and property were excellent .. would not do recommend the Salona catamaran tour 」

「Everything was great. All meals were decent. Room was spacious and clean. Free parking onsite is safe and convenient. Property is on the beach with lounge chairs readily available. Would book them again. 」

「Excelente servicio, lugar muy limpio y buena comida. 」