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Location is nice staff are friendly comfortable the only bad thing is that every-time I leave the hotel I have to give them the key back overall happy satisfied
The room was amazing in a traditional style and the bathroom was HUGE! We enjoyed the in room traditional breakfast each day and the staff really worked hard to make sure we were comfortable and happy. The Relaxation room is the best! I was in the massage chair daily!!! I would absolutely stay ...
Nice modern hotel, which is not crowded. Service was great. Some expensive but good restaurants are available at the basement floor. Breakfast buffet at the top floor was expensive and not that good. There are not many food options around the hotel but there are 2 train stations The bar at the top ...
Most beautiful gardens. You get to see fireflies during summer nights. Service was excellent, truly a 5 star hotel.
Staff courteous and helpful. Breakfast varied and tasty.
There is a smell coming from the bathrooms, which maybe from the pipes, that can be overwhelming. Overall cleanliness is good.
Generous amount of space in each room which is a real luxury in Tokyo. Loved the rain shower and the bath along with the great toiletries.
We loved everything at the hotel. Quality Service was provided at all times of days of the stay.
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