- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerulean Tower provided a wonderful stay for 2 nights. The staff go above and beyond to unseen levels of exceeding guest expectations. They trigger automatic door sensors as you walk up so you don't have to wait for them to open. They press the elevator button and hold the door for you so you don't have to wait for the elevator to arrive. They upgraded our room and gave us free access to the health club (gym & pool) because of my Expedia gold membership. They even left us an exquisitely wrapped and very tasty box of Japanese desserts as a gift. Location was perfect. The room was huge with a bathtub overlooking the city. 7-Eleven on the ground floor for convenience and many restaurants to choose from inside the hotel. It did cost a little more than comparable hotels during the same days but it was worth it and the value was undeniable.