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"Hotel was good. Problem is the dirty area surrounding the hotel with homeless in the streer"

"Room is japan standard small, but manageable and comfortable. Good location"

"Granbell Hotel Shinjuku provided us pleasant experience during our stay. We stayed for five days, enjoying a breakfast that was both good and reasonably priced. Our room was cleaned daily, staff were accommodating and had helped us booked a taxi going to the airport! "

"We love this hotel! The staff were friendly, helpful, speaks English and nice. The breakfast was awesome with multiple offerings including Asian and Western options. I think I have gained a few pounds. "

"Great location, close to metro and JR stations, many eaters in walking distance, quiet neighborhood. Room is standard size but maintained well and tidy, house staff is very friendly and professional "

"Very accessible, the comfort is fanatstic, very clean, helpful and friendly staff. Their breakfast buffet is wonderful. Our room was always clean and new pajamas every night! My husband and I had an amazing experience. Thank you so much! "

"Customer service is amazing and location is perfect for access to transportation. "

"This hotel is great for staying over for international flights in and out of terminal 3. "

"The convenience is excellent. The choices of nearby restaurants. "