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"Laundry, which is paid, uses all-in-one units that will wash and dry your clothes. If you wish, meaning you don’t have to be there to move them from the washer to the dryer."

"Room was very small , even there was no space for our luggage , bath was like a cabin , Only positive point for this hotel was buffet breakfast but stuffs at restaurant were very rude "

"We loved our stay!! Garden room with a view of Tokyo Tower was magical - we will happily return ! "

"Perfect"

"Comfy beds, and easy walk to Shinjuku Station to access all trains. Great bathroom setup. Easy luggage storage option. Pro-tip: have a Japanese craft gin in the lobby while doing a load of laundry mid trip! Difficult to find coming from station on arrival, but the neighborhood is super easy to navigate after you’re settled. It would likely be our home base on a future trip."

"Ok"

"Had connecting room great for family of 4. Great views and plenty of space. However, hotel is very expensive to eat at. Laundry facilities aren’t very good - takes many times to dry clothes. "

"I stayed for 4 nights at this hotel and very much enjoyed my experience. The hotel is situated close by to different restaurants and shops. The staff are kind, and are ready to answer any and all questions you have. "

"Expedia screwed up the trip by not telling me that the Annex part of the hotel in 130 meters away from the main hotel, No one to help you upon arrival. Oh, ya Expedia also forgot to tell me that restaurant was only open for breakfast. Being a 85 year old traveler I was stuck with AL check in and out . "