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"Clean room but some things need consideration- the wooden shutters on the windows do not close easily, the shower exterior needs a deep clean"

"The breakfast was great, and the room had everything advertised, but the coffee machine didn't work at all – which I reported to reception, and they didn't fix. The floor was carpeted and simply dirty. £300 for two nights with a view of Tower Bridge should have been in a nicer room. Such a high price doesn't reflect the standard of the room. The view is beautiful, but the rest (which is all on your end) needs work :D"

"Room small and very old. Friendly staff. But this hotel is not like the pictures. Very old amenities. No where to sit in the lobby. Lounge is depressing but perhaps okay for a work call. Not coming back "

"The room was large and had a great view. The bed was comfortable and the shower was great! The location of this hotel is really perfect. I was so easy to get to many parts of the city either by walking or taking the Waterloo station which is a short walk from the hotel. "

"72070384203536 14/3---16/3We asked for 1 standardDouble You booked us anACCESSIBLE double the hotel was overbooked and could not move us We had an awful night in a terrible room . The next day the staff moved us . We need a refund for the first night"

"Great value for money, nice and quiet and great location"

"The gym was dark and could be cleaner. Some broken equipment "

"Lovely room sofa, couch a bit lumpy, but that’s to be expected. Wonderful surprise to receive champagne upon arrival I love the VIP lounge. The hotel has such a cool vibe would definitely return. Great location."

"The room was lovely although few issues with TV which staff attended to. Lovely breakfast. Ideal position for seeing sites and not too busy."