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Staff were very out going and did everything above an beyond to ensure maximum satisfaction for the stay. Facilities were amazing an very clean.
Nice location. Our club room on the top floor is spacious and the window has a nice view even though it is not facing the Charterhouse Square.
Lovely hotel the staff were. Polite and very professional great location
The location is ideal for the Aldwych Theatre. Only a 5 minute walk.
Excellent hotel. Very comfortable from checkin to checkout. Wonderful staff. The best beds. Great location for going to Kew Gardens
Rural setting but so perfect for London visits. Calm & peaceful, excellent service especially evening barman.
We both really enjoyed our stay for our birthday weekend
Overall the hotel is set in a beautiful location with good facilities and is well looked after. The outside bar area is lovely and the DJ was very good. Cons: The check in area is too small and the staff aren’t trained well so the check in was a bit laborious. We asked them to book the restaurant ...
Not sure whether this hotel is rated 5 stars, but if so, that is incorrect; it is a good 4 star hote.
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