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The Milestone Hotel

5.0 star property
A serene urban escape near Kensington Palace where travelers can relax by the fireplace, enjoy spa treatments, or savor memorable meals

Choose dates to view prices

The Milestone Hotel provides a peaceful retreat in the heart of London with a welcoming lobby fireplace and two distinctive bars. Guests can book spa treatments to recharge after sightseeing or use the gym and indoor pool during their stay.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ￥58,218
￥69,861 total
includes taxes & fees
Apr 7 - Apr 8

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Room options

View all photos for Superior Queen Room

Superior Queen Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Superior Queen Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (King/Twin)

Deluxe Room (King/Twin) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Room (King/Twin)

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Studio

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (7) Master)

Suite (7) Master) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Suite (7) Master)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Park View (King/Twin)

Deluxe Room, Park View (King/Twin) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Room, Park View (King/Twin)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Park View

Junior Suite, Park View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Junior Suite, Park View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in London City Centre, a neighborhood in London, The Milestone Hotel is near a metro station. Thackeray Gallery and Royal Albert Hall are cultural highlights, and some of the area's notable landmarks include Kensington High Street and Kensington Palace. Kensington Church Street and Albert Memorial are two other places to visit that come recommended. Visit our London travel guide
Map
W8 5DL, England, London, 1 Kensington Court

What's nearby

  • Kensington High Street showing heritage architecture and street scenes
    Kensington High Street
    1 min walk - 0.0 km
  • Kensington Gardens showing a statue or sculpture, heritage elements and heritage architecture
    Kensington Gardens
    1 min walk - 0.1 km
  • Kensington Church Street
    Kensington Church Street
    3 min walk - 0.3 km
  • Kensington Palace showing a park, chateau or palace and heritage architecture
    Kensington Palace
    5 min walk - 0.4 km
  • Royal Albert Hall which includes theater scenes, heritage architecture and street scenes
    Royal Albert Hall
    9 min walk - 0.8 km

Getting around

  • Kensington (Olympia) Station
    3 min drive
  • High Street Kensington Station
    6 min walk
  • Heathrow Airport (LHR)
    35 min drive

Restaurants

  • Dishoom Kensington
    5 min walk
  • Origin Kensington
    1 min walk
  • Knoops
    4 min walk
  • Goat Tavern
    1 min walk
  • Flat Iron
    4 min walk

About this property

The Milestone Hotel

Luxury boutique hotel near Kensington High Street
Located close to Thackeray Gallery and Kensington Palace, The Milestone Hotel provides dry cleaning/laundry services, a fireplace in the lobby, and 2 bars. Treat yourself to spa services, such as a massage, a facial, or aromatherapy. The on-site restaurant, Chenestons, offers lunch and dinner. In addition to a gym and a 24-hour business center, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An indoor pool
  • English breakfast (surcharge), valet parking (surcharge), and babysitting (surcharge)
  • A front-desk safe, luggage storage, and a banquet hall
  • Wedding services, a living plant wall, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 62 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Bathrooms with designer toiletries and deep soaking tubs
  • 32-inch LCD TVs with cable channels and DVD players
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

Awards and affiliations

The Milestone Hotel is listed in the 2021 Travel + Leisure 500.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 65 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 50 for adults and GBP 39 for children
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Chenestons
  • Conservatory
  • Stables Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Banquet hall
  • Built in 1884
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Georgian architecture
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50.00 per accommodation, per night, plus a deposit of GBP 500.00 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 50 for adults and GBP 39 for children
  • Fee for in-room wireless internet: GBP 0 per stay (rates may vary)
  • Valet parking fee: GBP 65 per night
  • Pet deposit: GBP 500.00 per stay
  • Pet fee: GBP 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number CMP62944

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Milestone
Milestone Hotel
Milestone Hotel London
Milestone London
The Milestone Hotel London, England
The Milestone Hotel Hotel
The Milestone Hotel London
The Milestone Hotel Hotel London

Frequently asked questions

Does The Milestone Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at The Milestone Hotel?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at The Milestone Hotel on Apr 7, 2026 start from ￥58,218, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Milestone Hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 500.00 per stay and a fee of GBP 50.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Valet parking is available for GBP 65 per night.

What time is check-in at The Milestone Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Milestone Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Milestone Hotel located?

Located in London City Centre, this luxury hotel is steps from Kensington High Street and Kensington Gardens. Kensington Church Street and Thackeray Gallery are also within 5 minutes. High Street Kensington Station is 6 minutes by foot and Gloucester Road Underground Station is 12 minutes.

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Reviews

The Milestone Hotel Reviews

9.8

Exceptional

10

Cleanliness

9.6

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 423 out of 497 reviews
Rating 8 - Good. 58 out of 497 reviews
Rating 6 - Okay. 10 out of 497 reviews
Rating 4 - Poor. 5 out of 497 reviews
Rating 2 - Terrible. 1 out of 497 reviews

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and hotel were excellent couldnt help enough nothing too much trouble. Will definately be staying thrre when in London.
Stayed 1 night in Jan 2026

10/10 Excellent

Loren

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, great bar, friendly and accommodating staff. Loved it!
Stayed 3 nights in Dec 2025

10/10 Excellent

Mitchel

Liked: Cleanliness, amenities, property conditions & facilities
Loved our time at Milestone. Excellent staff and rooms. We brought our 20-month old girl and felt right at home. Food and tea were great. Would highly recommend to anyone visiting London wanting to stay in an excellent location.
Stayed 6 nights in Dec 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. This is a traditional hotel with immaculate, old skool service and attention to detail. The staff are courteous and polite and do everything to make you feel at home - if only it was! Great location right opposite the park and conveniently situated for transportation. 10 stars!
Stayed 1 night in Dec 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Home away from home

Wonderful staff and service. Beds are very firm. Great breakfast and decent gym. Very nice spa amenities. Good location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Milestone. Our family was traveling with our baby and the staff was incredibly accommodating, providing a crib and excellent service. The staff at the hotel was second to none and catered to our every need. Between the service, the classic London charm, and wonderful accommodations we were impressed by every part of our stay at the Milestone. Five stars. Highly recommend.
Stayed 6 nights in Oct 2025

10/10 Excellent

Satish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice hotel next to a park.

A hotel in a very good location. Small scale means that the guest is paid attention. As it is England it is not perfection but that is compensated by the staff really making an effort and correcting the small detours.
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms in a great location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Fernando

Service was exceptional and location is excellent. My only negative is that the size of the bed in the queen rooms is too small...
Stayed 3 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to not like about this hotel. Very classy, clean and beautiful. Great service too from the door till you check out. Really enjoyed staying there

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, friendly and attentive staff, excellent location! Would definitely stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

lilia

Liked: Cleanliness, amenities, property conditions & facilities
Stuff is absolutely amazing, helpful and amicable Location of the hotel is superb We love this hotel The rooms are super cute, the restaurant and the tea room are perfectly decorated. We are coming back for sure.
Stayed 4 nights in May 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and excellent service. Would definitely come back, highly recommended, we really enjoyed our stay at the Milestone!
Stayed 4 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Milestone Hotel, will come back for sure, the staff went above and beyond to accommodate us while staying!
Stayed 4 nights in Nov 2024

10/10 Excellent

Rubyni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay in Milestone - always a great service

It was such an amazing stay! Their service and customer service was amazing!!
Stayed 2 nights in Nov 2024

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We loved our short stay and would have liked to have had more time to enjoy the bar etc. Our room was large and comfortable and every staff member we had contact with was very friendly and welcoming. Will definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels in London

Great people at a great hotel. Great location.
Stayed 3 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful old, but updated hotel in the best location in London. Exceptional staff and attention to detail.
Stayed 5 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing - Great location opposite the park. They made us and our dog feel very welcome during our stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Huge character. Great staff. Stables Bar is superb.
Stayed 2 nights in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deserving of its reputation

Beautiful hotel full of history. Great views of Kensington Park and stones throw from Kensington High St. Staff are highly trained and service very good. Doorman is exceptional and friendly. Recomended and deserving of its reputation
Stayed 1 night in Apr 2025

10/10 Excellent

Massoud

Liked: Cleanliness, staff & service, property conditions & facilities
Small but clean and quiet
Stayed 12 nights in Oct 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Milestone is by far my favorite hotel in London. The neighborhood is almost as wonderful as the hotel staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible hotel — would give it more stars if I could! The service from staff was the best in the business. Would go back anytime we are near London.
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and elegant
Stayed 1 night in Nov 2023