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"This hotel was WOW! We went to Japan and stayed at 4 different hotels and this one was my favorite one. Service was a 100000/10 food was great, views were unbelievable amazing. Keep in mind this hotel is located on a rural area so you are about 20 min away from the little town and everything closes at 8. Meaning you are unable to get into public transportation or taxi after that time. We had to walk 30 min to get back to the hotel. Nothing major, you really don’t hav to leave this hotel because it is stunning "

"The hotel facilities are very traditional and well kept, our room was amazing from the awesome lake view to the nice tatami floors. The staff was very helpful and they provided support in both Japanese and English with ease. The kaiseki style dinner is a must, as it is an entire experience of delicious and elevated Japanese dishes with Western influences, we were left satisfied physically and mentally. Please remember that you need to book the kaiseki with the half-board additional option if your stay is short, in our case we only stayed one night and we had to add it. Even if you stay for one night you can enjoy the different onsen options they have available which is one of the key assets, just get in your yukatas relax and enjoy."

"Good variety of food for breakfast "

"Stayed here for my Aqours pilgrimage. Nice rooms, friendly staff, free bicycles, walking distance to Numazu station, bus stop is in front of the hotel, and the best part is the Aqours and Yoshiko shrine room."

"Definitely a must try. Tons of amenities like driving range, tennis courts, putting golf, badminton courts, bowling and great for small children. "

"room was large and clean. Nice deal for the money"

"Great hotel with a very nice view, the staff is really nice. The beds are a little stiff but that is very general in Japan. "