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"D"

"This recently renovated hotel is very comfortable and absolutely beautiful. Rooms are a good size and well equipped with slippers, towels, toiletries, bottled water, tea and coffee, an electric kettle, fridge, etc. Tea, coffee and other beverages are also available in the lobby next to the comfortable lounge area which overlooks a beautiful garden. I enjoyed use of the on-site onsen (separate facilities for men and women) and the delicious buffet style dinner and breakfast. I appreciated the hotel shuttle ride to Gora station the morning I did the Hakone Loop using my Hakone Free Pass. I highly recommend this place as a peaceful, comfortable place to stay for solo travelers, couples and families."

"Excellent services and best experience ever, must return!!"

"The staff was friendly and the breakfast beautifully presented and delicious. The bed linens were old and there was a moldy smell in the main rooms. The toilet seat functions were intermittent and the heater was loud so that we had to turn it off. The property could use some updating."

"Traditional ryokan. Early check in is NOT possible. No elevator , lot of steps"

"Incredible view"

"We had a lovely stay at Musashino Bekkan. The place felt very welcoming and the staffs are all friendly. Our experience at this ryokan is complete opposite to all the negative reviews this place gets. The place itself is slightly outdated, but that is part of the charm of this place - as if you are transported back in time. The onsens were lovely and we had a private one in ours. The meals were delicious especially the dinner course and we were able to request a kid friendly meal for our son. Wish we could stay longer and experience more this ryokan can offer. Overall we really enjoyed our stay!"

"Safe, clean, awesome"

"A good stay can be ruined by unimaginative people who behave loud after 10 PM. Such were my neighbours at my floor last night. Loud talking between 10 pm -1 pm and a person who was directly above me was active and noisy until 1:30 am. Pure idiocy and I wish the management could kick out such people in the middle of the night. Breakfast was a minimum they could give. Beyond any doubt it was the worst breakfast out of six hotels I have stayed in during my trip in Japan. "