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"Staff were excellent. They were very helpful and friendly. Hot springs was a good experience. Lakeside meal was a great opportunity to taste a variety of Japanese foods. Rooms were comfortable and quiet. Great location for a quiet peaceful break. Courtesy coach was a good method of getting too and from Moto Hakone and to Odawara."

"It is a stunning property with a great onsen attached "

"A real luxury stay in the mountains of Odawara. Best part of our 14 day trip to Japan so far. The breakfast buffé and the dinner buffé was great, not excellent but compared to other Japaneese hotels I stayed in on other trips this one beats them all. The Onsen and the pool area was also a really nice plus. The hotel rents out swimshirts if your travelcompanion have tattoos, costs 1100 Yen."

"This is a very comfortable hotel."

"No view as displayed in the picture and the breakfast was just average."