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"Very family friendly and lots of options for dinner and breakfast. "

"One of the best hotels I have stayed at in terms of overall experience. I honestly "

"This was beautiful. The private onsen was wonderfully private and already warmed up for us on arrival. Beautiful view. Staff were so polite and attentive and dinner was delicious. Would highly recommend "

"Friendly staff and clean room with comfortable beds. Just a heads up that they will not hold your luggage after check out. "

"We had a really fun stay at RakutenSTAY FUJIMITERRACE Hakone Ashinoko! We especially loved the private onsen and the foot bath — it was so relaxing. The views were amazing, with Lake Ashi, Mt. Fuji, and the torii gate all visible nearby. The location was great, very close to the pirate ship cruise on Lake Ashi and the torii gate at Hakone Shrine. There was also a 7-Eleven, restaurants, and a bakery within a short walk, which made things really convenient. The property is an unmanned facility, but the check-in process was easy and we didn’t have any problems. It is a bit far from the train station and requires taking a bus, but it worked well for us since we were driving from Tokyo. Overall, we had a wonderful and relaxing stay and would definitely recommend it to anyone visiting Hakone!"

"Amazing food, beautiful and well kept rooms, and we loved the private balcony baths."

"Very traditional experience. High quality food. Nice onsen."

"Beautiful facility and grounds, traditional interior design and outdoor onsen make for a very special setting."

"The property is right up next to the mountain,and will need to drive or make use of the Uzi Bus system to get to the locality ,but this makes it very unique. "