Incredible customer service & the location is as good as it gets. 10-minute walk to Ginza, 2-minute walk to the train station and has a bunch of restaurants near by.
Staff were fantastic and very accomodating. Had requested tower view artist room but none were available as well as the preferred artist rooms also requested...staff happily moved us to a city room with tower view instead which was great. Fantastic connection to Narita with Bus Limousine too, great ...
Location is amazing, walk out the door and you are connected to three subway lines and walking distance to JR station. Everyon super attentive
Nothing in particular all was nice , good location across from garden
Excellent service , great check in , receptionist spoke English and was very friendly and helpful , loved our room , very clean ! Amazing location ! Would recommend.
convenient location and comfy bed and pillows. Except for a couple of nights we couldn't sleep because of a disrespectful person towards the hostel's rules, I enjoyed my stay and I would recommend it to those who want to save some money and be in town centre too.
Very clean, friendly, professional staff. However still traditional that anyone with a tattoo cannot enter the spa which is unfortunate.
Great hotel in a great location. Would definitely recommend
What a beautiful hotel! Love how everything is traditionally looking, but also modern at the same time. The staff are wonderful! Wish I stayed here longer. Will recommend to others, and come back when I can in the future.
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