「The shower wasn’t working no pressure because it is a very old building they said so they couldn’t help or give us another room. Very dusty lots of cobwebs. However staff was so lovely beds were so comfortable and excellent location :))」
「Overlooking the sea. Our room was clean and tidy. Fresh. The bar was great. The whole place was amazing value. The most amazing thing was the staff. Harry and his mate on reception, the lady at the bar , the chap doing breakfast and the lovely young woman at reception. Couldn’t have been more helpful. They let me put my bike in storage. All great」
「Location was perfect. 5 minute walk to beach and old Shanklin. lovely and a very good sized house.
Service from the Island company was great when we advised the rug smelt of dog likely from previous guest. Came and collected rug.
Maybe just make it clearer there is a tight turning to access rear of property for parking. We had no issues but less confident driver may struggle but doesn’t detract from lovely stay in the property and week on the island.」
「lovely clean and quite place with excellent facilities and furnishings nd so so much room e couldn't believe how much space there was here the help we had booking the ferry and the help booking was great the arrival booking portal was good but a tad confusing at first having never used it
the new booking in booking out portal was a little confusing to use at first especially as it wasn't made clear that you need to check out on the portal to get the key safe PIN number maybe the key safe...