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"We stayed at this resort as a family with our 10-year-old at the end of December, and we had a really enjoyable time. We were genuinely surprised by the number of pools on the property — there are many of them, most are heated, and they were very pleasant. The food was great, and the staff were always polite, helpful, and welcoming. The beach club was also excellent, and it’s only about 10 minutes away with a dedicated shuttle bus, which made it very convenient. The only negative part of our stay was the pullout sofa bed in the room, which was meant for our child. Our king-size bed was very comfortable, but the pullout mattress was terrible — extremely thin, and you could feel the springs directly through it with almost no cushioning. We had to call the front desk, and they brought a thick blanket to place on top, otherwise our child wouldn’t have been able to sleep on it. Honestly, I’m not sure why such a nice resort with great amenities would have such a cheap pullout mattress. We also spoke to other guests and it wasn’t just us — others had the same issue. Other than that, we really loved our stay. The resort is very green, feels private, and is very family-friendly. This is one of the few places where we can honestly say we would love to come back and stay again."

"Excellent staff"

"The staff was very helpful and friendly! Food was great and the room was spotless! We would absolutely stay again!!"

"Rooms were clean and comfortable, staff were great and accommodating, we were close within walking distance to everything including the beach and downtown, kid friendly. We will definitely be back! "

"The people where very nice, service was amazing, the food was better then expected will definitely come back. "

"Great Value for price. Rooms are clean. Staff is friendly and helpful."

"Love this place, although the food wasn't as good as past stays and grounds haven't been kept up as of late."

"The kitchen could have included more cooking untensils, mixing bowls, dish towels etc The women overseeing the complex was outstanding , helpful, cheerful and compassionate ! "

"Great location, near shopping, restaurants, cafes, and a short walk to the beach. My room had a kitchenette and refrigerator. Very clean. A nice pool area, plus an adjacent kid’s play area. The only negatives: my room was a distance away from the lobby, and my devices had difficulty initially connecting to the wifi. I went to a common area near the lobby, and was able to connect there. After that, no problems in my room either. Other issue is that diesel tour buses park on the street below some rooms, and leave their engines running, which I found to be disturbing. Not the fault of the hotel, and often short-lived, but still an issue. Overall, I would definitely stay here again in future. Highly recommended. "