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"I had an amazing stay at this hotel! From the moment I arrived, the staff were friendly and welcoming. The rooms were clean and comfortable, the pool was a great spot to relax, and the overall facilities were top-notch. What really stood out to me, though, was the exceptional service - despite the hotel's international clientele, I never felt like I was treated differently as a local. The staff's warm and attentive approach made me feel right at home. If you're looking for a hassle-free and enjoyable stay, I highly recommend this hotel. It's truly one of the best experiences I've had en Puerto Vallarta. "

"Upon arrival we were greeted and shown around the property. The staff was amazing and the food was amazing. "

"The pools should be much cooler. Our only complaint. Not refreshing at the temperature you keep. Too hot!"

"Nice"

"Beautiful, clean beach. The staff were exceptionally friendly and attentive. Excellent food in all restaurants. Would highly recommend Occidental Nuevo Vallarta."

"Very friendly staff ! Great food "

"Terence Leslie was my point of contact at Grand Palladium and he was so helpful with any questions I had about our stay. We’ll definitely come back to this resort. "

"Super clean Hotel, very friendly staff and the foot quality. It was Very Good definitely I will come back. The pools was amazing clean even this is old property. The Maintenance done to the property. Make it feel like it’s a New property. Definitely Enjoy My Stay There."

"Great Stay! Would recommend!"