Just arrived home from 7 days at Occidental with our 2 kids (7 & 3). Food was great and the service was excellent. Liked that the wristbands had the room keycards integrated into them. Didn't upgrade to royal level and honestly dont feel that we missed any of the "perks" associated with it. Our room was amazing with a great view from the 4th floor - only complaint was we wish we had anking sized bed and sofa bed in our room rather than 2 doubles.
Will definitely be back!!!!
Amy Marie
2024 年 5 月に 6 泊滞在
10/10 (非常に良い)
Benvindo
2024 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great treatment!
Benvindo
2024 年 5 月に 6 泊滞在
10/10 (非常に良い)
Jordan
カップルで旅行
2024 年 5 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Exceeded my expectations. Amazing resort. Will go back again
Jordan
2024 年 3 月に 6 泊滞在
6/10 (普通)
Audrey
カップルで旅行
2024 年 5 月 11 日
気になった点 : 清潔度、スタッフとサービス
Overall staffed was not friendly. Restaurant hosts amd towel attendants were often looking at their phones or talking casually to co-workers. When you politely grab their attention, theu often answered in with a "yes?" Or "what do you need". At first I thought its because they were frustrating with my poor Spanish. But my husband is fluent in Spanish as he is latino, amd they treated him the same.
I understand the policy of not taking Restaurant food in the rooms our outside the restaurant, but i did wish they had a quick grab and go snack atra or cafe that was included in the all imclusive so we can take snacks to the beach or to our room without having to wait for a table at a buffet when we just needed a snack.
Lastly, it did not feel as clean. Our shower floor was sticky so we wore sandles in the shower. And the lobby floor a waitress dropped a tray of drinks (not her fault) but it took 10mins for someone to clean it up when when they finally smudged it around with mop there was still a big wet area. We saw one guest almost slip.
Granted this is not the properties fault but Ubers are not allowed to pick up in this area. Sp you jabe to call a cab or have a shuttlw service. If a Uber does pick you up, they run the risk of being pulled over. I did wish that the resort explain this and then offered to call cabs.
Audrey
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Bi Yue
家族旅行
2024 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great all inclusive hotel for vacation!
Bi Yue
2024 年 4 月に 7 泊滞在
10/10 (非常に良い)
Bernd
2024 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
For the price, the dining options and drink options are fantastic. It’s on a great beach. That’s very walkable.