レジデンシャル ババロ プンタ カナ行き格安旅行を検索

Clean rooms, excellent service from personnel, convinience location

All the employees seems like they were all new because every time you asked them something, no one knew where things where or how things worked. The housekeeper didn't change the bed sheets, we had to ask foe clean towels. At the pool area, the employee wanted you to do their jobs. The lobby was clean, the hotel was ok but not for us to stay again nor to recommend to family and friends.

I stayed there last September and this hotel charged deposit by mistake. I sent email to hotel a few time about refund the deposit, but never replied at all. I stayed this hotel again last week so that I brought the proof of deposit, which was deducted from my credit card. Reception of this hotel said they will check the situation. Then I returned to the reception to hear the result, and receptionist said it will refund soon. However deposit was never refund at all. Seems like this hotel never consider customer's voice seriously and doesn't care.

Nice