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"This hotel was perfect! Cleanliness was unmatched. The front desk staff we encountered all spoke English well and were very kind and helpful. We chose the room with the queen bed and the room itself was quite spacious with a gorgeous view facing Dotonbori. I will note that there are two sets of elevators you’ll have to catch —one from the ground level to the 22nd where the reception is and another to the rooms. We never had to wait long for a lift since I think there were at least 4 elevators but it couldve been a slow season. The hotel is situated in a fairly quiet area and even with the expressway below our room, the nights were quiet. A big bonus was the hotel was not overly heated! In our past visits to other areas in Japan in colder months, the rooms would be uncomfortably hot but that was not the case here. We visited in mid January. Location was great for our needs. It’s literally across the street from the OCAT bus terminal, which was very convenient since our transport to/from airport was through Airport Limo Bus. There’s a Family Mart on the basement level (closed Sundays) but in the same bldg is a full size grocery store, mini natural food shop, cosmetics shop, a huge DCM home goods shop and a CanDo 100Y shop. 10 min walk to Dotonbori, 15 min walk to Koromon Market and 20 min walk to Shinsekai. Namba Stn and Namba Walk is right underneath and it was a 20 min cab ride to Shin Osaka and Osaka Stn. If in Namba, we would stay again!"

"The building and location of this hotel are absolutely beautiful. The entrance is stunning, and the interior design is modern, clean, and very impressive. From the moment you walk in, everything looks elegant and well maintained. The hotel itself feels luxurious, and the common areas are gorgeous. You can tell a lot of care was put into the design and presentation of the property. That said, the rooms are very small and really best suited for one person. I stayed with my child, and while we managed for two days, the space was definitely tight. If you’re traveling alone, it’s perfect—but families or travelers with kids should be aware of the limited room size."

"great location, spa was incredible, rooms were clean. "

"Clean and spacious room, great location, great breakfast."

"Super clean, convenient location, friendly staff."

"The room was perfect for our big family. Lots of room, particularly by Japanese standards. Great staff, very clean and loved the skincare that was replenished each day."

"Brackets hotel gave us a spacious room with a great view. Staff were helpful as well. Really nice to have laundry on site for a reasonable price. "

"Clean room and dhops nearby"

"Friendly staff. Clean room. Excellent location with train station right next door. Convenient stores and local coffee shops. Will stay here again. Hotel food prices are very reasonable."