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Very nice and a lovely view we got a free upgrade on arrival the room was very spacious and great restaurants and bars in the hotel
The manager isThe staff are very welcoming and very friendly. The place makes you feel the essence of a Japanese lifestyle. I like the way they serve the food. Will be back.
The main restaurant 's food and beverage selection could be improved.
Very nice room and confirmable bed. Good location. Good view. Very high quality! Restaurants are bit pricy.
The location is perfect with a winderful teppanyaki restaurant on the 12/F of the hotel.
High standards great staff Issue with English but expected
Very luxurious design with high window at lobby floor. Rooms are large for Japan standard. Did not inform that breakfast are chargeable based in type of room booked. Helpful concierge for directions and recommendations. Location is CBD which is not so enjoyable in terms of sight seeing or cultural ...
Very clean and helpful staffs.very good breakfast with lots of choices.
Good base for Osaka and trips to Kyoto, Nara and Hiroshima. Little disappointed to learn on arrival that lounge on 16th floor only available to those staying on 13th floor and above - need to make that more explicit on website. Restaurant on 2nd floor not great would not recommend eating there so ...
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