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Very nice and a lovely view we got a free upgrade on arrival the room was very spacious and great restaurants and bars in the hotel
The manager isThe staff are very welcoming and very friendly. The place makes you feel the essence of a Japanese lifestyle. I like the way they serve the food. Will be back.
When requested an extension by one night, the front desk finally responded after multiple attempts and offered to do that only by doubling the rate of the previous night. Real NICE! They're only interested in businessmen with corporate accounts. Otherwise, it was a nice hotel.
This hotel is worth every penny just for the view alone! Staff were very helpful, we arrived early before check in time and they managed to hold our luggage so we can go out and have breakfast. They did the same when we checked out, we were able to go into town and do some things luggage free before ...
The location is perfect with a winderful teppanyaki restaurant on the 12/F of the hotel.
High standards great staff Issue with English but expected
Very clean and helpful staffs.very good breakfast with lots of choices.
Good base for Osaka and trips to Kyoto, Nara and Hiroshima. Little disappointed to learn on arrival that lounge on 16th floor only available to those staying on 13th floor and above - need to make that more explicit on website. Restaurant on 2nd floor not great would not recommend eating there so ...
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