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"Staff, location "

"Excellent room, amenities and staff. Nearby to so many shops for shopping, restaurants and transport. Breakfast was plentiful and good."

"Room is clean and staff is excellent"

"Room was clean and modern with a great bathroom, location was ideal - easy access from the station and only 1 stop to KIX, view from the 22nd floor over the bay and city was a bonus"

"This is an amazing hotel with an unbeatable location directly above a train station (Kitahama). Having three major convenience stores nearby—including a Family Mart on the ground floor—made our stay incredibly easy. ​The rooms were impressively spacious, and the bathroom was significantly larger than others we encountered during our trip. The staff was wonderful, providing excellent service throughout our stay. If you’re visiting from mid-week through the weekend, don’t miss the lounge events; the DJ sets added a great vibe to the experience. Highly recommended for the space and convenience—we will definitely book again!"

"Super convenient, room is very spacious, staffs are great!"

"Loved the Japanese Baths outside on 31st floor "

"Our family recently enjoyed a six-night stay in one of your family rooms, and we had a truly excellent experience."

"Clean"