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Imperial Hotel Osaka

Photo gallery for Imperial Hotel Osaka

Primary image
Indoor pool
Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk

Overview of Imperial Hotel Osaka

Imperial Hotel Osaka

4.5 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
530-0042, Osaka, Osaka, 8-50 Temmabashi 1-chome, Kita-ku

Explore the area

  • Popular LocationTenjimbashi-Suji Shopping Street9 min walk
  • Popular LocationKema Sakuranomiya Park17 min walk
  • Popular LocationOsaka-jō Hall9 min drive
  • AirportOsaka (KIX-Kansai Intl.)52 min drive

Choose dates to view prices

About this area

Osaka

Imperial Hotel Osaka is located in Kita, a neighborhood in Osaka, and is near a metro station and on the riverwalk. Port of Osaka is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Tennoji Zoo and Osaka Aquarium Kaiyukan. Looking to enjoy an event or a game? See what's going on at Osaka-jō Hall or Kyocera Dome Osaka. Guests love the hotel's quiet location.
Visit our Osaka travel guideOpens in a new window
Map

What's nearby

  • Tenjimbashi-Suji Shopping Street - 9 min walk
  • Kema Sakuranomiya Park - 17 min walk
  • Osaka Castle - 2 min drive
  • Osaka Castle Park - 4 min drive
  • Osaka-jō Hall - 9 min drive

Getting around

  • Sakuranomiya Station - 9 min walk
  • Tenmabashi Station - 17 min walk
  • Kansai Intl. Airport (KIX) - 52 min drive

Restaurants

  • Restaurants on site
  • Les Saisons
  • Kamon
  • Jasmine Garden
  • Cafe Couvert

About this property

Imperial Hotel Osaka

Luxury Osaka hotel in Kita, near Osaka Castle
6 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include 3 bars/lounges, a fitness center, and outdoor tennis courts. All 378 soundproofed rooms feature free WiFi and minibars. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, room service, and flat-screen TVs.
Imperial Hotel Osaka offers 378 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, フィットネスクラブ他. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (JPY 2000 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free roundtrip train station shuttle

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: JPY 4300-4700 for adults and JPY 2150-4700 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Things to do

  • 2 outdoor tennis courts
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Business services

  • Business center
  • Computer station
  • Meeting room

Spa

  • Aromatherapy
  • Facials
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The fitness facility, pool, sauna, and bath area are available for a surcharge per entry for guests at least 20 years of age. The pool and fitness facility is closed on the third Tuesday of every month.
Breakfast fees apply for children ages 4 and older.
Beds are provided based on the number of adults in the reservation.
This property offers shuttle pickup and drop off service from JR Osaka station only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding
Rollaway/extra beds are available for JPY 8955.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 4300 and JPY 4700 for adults, JPY 2150 and JPY 4700 for children (approximately)
  • Covered self parking fee: JPY 2000 per night (in/out privileges)
  • Rollaway bed fee: JPY 8955.0 per day
  • A facilities fee includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Imperial Osaka
Imperial Hotel Osaka
Imperial Osaka
Imperial Osaka Hotel
Osaka Imperial
Osaka Imperial Hotel
Imperial Hotel
Imperial Hotel Osaka Hotel
Imperial Hotel Osaka Osaka
Imperial Hotel Osaka Hotel Osaka

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 782 out of 996 reviews
5 - Excellent 79%
Rating 4 - Good. 159 out of 996 reviews
4 - Good 16%
Rating 3 - Okay. 36 out of 996 reviews
3 - Okay 4%
Rating 2 - Poor. 11 out of 996 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 996 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

1/5 Terrible

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property deserves ZERO stars. None of the amenities could be used by my kids. Kids are NOT allowed in the swimming pool… why would anyone travel & book a hotel with a swimming pool if their children can’t use the Pool?! Our rooms Air conditioning was HORRIBLE!! It never reached the set temperature we had it programmed to reach so they brought us a floor fan. The restaurants were super expensive, $30.00 usd for boiled eggs at the breakfast, $35.00 usd per person to eat boiled eggs… We didn’t eat there one time in the 6 days we were there. All pf their restaurants to include their dessert stand was more than overpriced. The spa was RIDICULOUSLY over priced. This is NOT a family friendly hotel at all, the elevators will close on you. What is this? A third world country?!?! How come they don’t have sensors in their elevators? My daughters hand got stuck in the elevator doors & it almost took her fingers off. We arrived at 10PM & there is NO SHUTTLE SERVICE to or from the airport what-so-ever. It’s hot this time of year & humid. We had to take the train from the airport to the hotel & then walk a few miles to the hotel bc they don’t have a shuttle service to the train station after a certain time. We were eaten alive by bugs. By the time we got there, they said their room service wasn’t available (on the site it says they have 24/7 room service) bc of COVID. So we had to go to Lawsons (the has station across the street) to get food to eat. Complete rip-off.
Stayed 6 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has everything a traveller (or local) could want. Beautiful views of river or city, many choices for dining, polite and helpful staff, well kept rooms with lots of room amenities, and shopping nearby. Just a short walk to castle, shrines, and covered shopping and local restaurants. This was our favorite stop on the trip. There was a wedding there during our stay but the hotel graciously attended to all guests without feeling crowded.
Stayed 4 nights in Feb 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, comfortable bed, great views could not fault the place.
Stayed 2 nights in Feb 2020

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tidy and superior room is bigger than I expected
Stayed 1 night in Feb 2020