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"Very excellent onsen! The traditional style room was immensely comfortable and the dinner and breakfast meals were very filling and satisfying."

"Comfy room. On good weather you can see Mt. Fuji from some rooms. We really enjoied private onsen.Tasty breakfest with various options."

"great hotel very special location"

"I didn’t expect we had to pay additional for the use of the thermal rooms & book sessions. Check in process was a bit long. And having to make reservations for dinner & the shuttles was a bit inconvenient as the location was a bit far from the town/convenience stores. Otherwise breakfast was lovely. Staff friendly. Property was very clean & sophisticated. Made good use of private Onsen. Was a relaxing time."

"Very traditional ryokan, excellent kaiseki dining and a lovely onsen including 4 private onsen options. Property is a little run down and I’m pretty sure that I could smell a stale cigarette smoke in the hallway and the bathroom of our room🤔,but overall a very pleasant stay! Thank you! "

"I loved having a private mineral hot water bathtub on my outside deck- there was a screen to ensure privacy but still a view of the trees and forest. It was very soothing-and very enjoyable. We travelled to Hakone from Tokyo on the Romance train (not really romantic so not sure where the name comes from but is a nice train) and took advantage of the luggage delivery system once in Hakone station to allow us to just start or sight seeing day. Hakone is a beautiful area- wish I had stayed for...

"Beautiful surroundings, authentic Japanese experience, wonderful staff. "

"nice location and beautiful hotel. excellent transit between hotel to local center. great services. "