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"Staff are nice and helpful"

"It is a great traditional place with an amazing location!"

"Yes very helpful and excellent location"

"I was greatly touched by the kindness I received from the front desk staff during my 2 night stays. I highly recommend this hotel to others. "

"I want to send a huge thanks to the staff who drove me to the train station. The food there was amazing too! Great bed and room."

"Very unique traditional onsen experience! Staff were very kind and helpful. Only stayed on night but it was perfect, very close to Yudanaka train station and Snow Monkey Park bus station, and only a mile walk from Shibu Hot Springs! Thank you very much. "

"Very helpful and friendly staff. Lovely location with easy access to the surrounding onsens."