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Matsuya Ryokan

Photo gallery for Matsuya Ryokan

Featured Image
Indoor Spa Tub
Down comforters, individually decorated, free WiFi
Down comforters, individually decorated, free WiFi
Down comforters, individually decorated, free WiFi

Overview of Matsuya Ryokan

Matsuya Ryokan

2.5 star property

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
380-0851, Nagano, 484, Motoyoshi-cho

Explore the area

  • Popular LocationZenko-ji Temple3 min walk
  • Popular LocationJapanese Traditional Paper Museum5 min walk
  • Popular LocationSaiko-ji Temple17 min walk

Choose dates to view prices

About this area


Located in Nagano, Matsuya Ryokan is in the city center. Nagano Prefectural Shinano Art Museum and Nagano Prefectural Museum of History are cultural highlights, and some of the area's notable landmarks include Zenko-ji Temple and Togakushi Shrine. Looking to enjoy an event or a game? See what's going on at M-Wave Olympic Memorial Arena or Nagano Olympic Stadium. Guests appreciate the ryokan's quiet location.

What's nearby

  • Nio-mon Gate - 1 min walk
  • Kankei-ji Temple - 2 min walk
  • Zenko-ji Temple - 3 min walk
  • Japanese Traditional Paper Museum - 5 min walk
  • Saiko-ji Temple - 17 min walk

Getting around

  • Nagano (QNG) - 3 min drive
  • Nagano Station - 3 min drive

About this property

Matsuya Ryokan

Ryokan with free parking, walk to Zenko-ji Temple
A restaurant, laundry facilities, and free newspapers are available at this ryokan. Free WiFi in public areas and free self parking are also provided. Additionally, a front-desk safe, a ballroom, and a vending machine are onsite. All 13 individually decorated rooms feature free WiFi and room service. Flat-screen TVs, down comforters, and hair dryers are among the other amenities available to guests.
Matsuya Ryokan offers 13 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually decorated. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Services include massages. Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 4:00 PM to 10:00 PM.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Local cuisine breakfast available for a fee daily 7 AM–9:00 AM: JPY 1650 for adults and JPY 1650 for children
  • 1 restaurant
  • Room service available
  • Hosted evening meal available daily for a fee of JPY 3850

Family friendly

  • Laundry facilities


  • Ballroom
  • Free newspapers in lobby
  • Front-desk safe
  • No elevators
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Meeting rooms


  • Indoor public bath (no minerals)
  • Massages
  • Public bath open from 4:00 PM - 10:00 PM
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)


  • Designated smoking areas

Room amenities


  • Air conditioning (climate-controlled)
  • Down comforter
  • Heating (climate-controlled)


  • Free toiletries
  • Hair dryer


  • Flat-screen TV

Food and drink

  • In-room dining only
  • Kaiseki meal


  • Individually decorated
  • Tatami (woven mat floors)

Similar properties

See similar properties



Check-in from 2 PM - 9 PM
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: JPY 1650 for adults and JPY 1650 for children (approximately)
  • Hosted evening meal: JPY 3850

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Matsuya Ryokan Nagano
Matsuya Nagano
Matsuya Ryokan Ryokan
Matsuya Ryokan Nagano
Matsuya Ryokan Ryokan Nagano

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 50 out of 67 reviews
5 - Excellent 75%
Rating 4 - Good. 14 out of 67 reviews
4 - Good 21%
Rating 3 - Okay. 3 out of 67 reviews
3 - Okay 4%
Rating 2 - Poor. 0 out of 67 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 67 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here! Great experience
The hotel qas very clean and well maintained. The family that runs it is incredibly nice and welcoming. The location is fantastic and has free parking a few blocks away. The only slight negative was how bright the room was in the morning but that only affected me from our group and could be fixed with a sleep mask. Highly recommend and will stay there ahain on ouf next visit to Nagano
Stayed 7 nights in Aug 2020

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very traditional Ryokan with tatami mats floors and futons for sleeping. Great onsen! Right in the heart of the old town and 200m from Zenko-ji Temple
Stayed 2 nights in Feb 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is old, but well maintained. It's a straight 20 minute walk from Nagano station and is located really centrally to a lot of sightseeing spots and tourist attractions. The staff were super welcoming and accommodating. It had a real family run vibe. They were very non-Japanese guest friendly, including tattoos at their hot spring bath. The bath wasn't huge, it could fit four adult men in at once, if you are comfortable being close to each other. The room was comfortable and warm. Towels, razors and hairbrushes were available, but you need to bring other toiletries yourself. I would highly recommend this hotel to anyone!
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hosts and excellent breakfast
Amazing breakfast, close to the temple and most importantly felt welcome by the warm service and greetings from the family that runs the ryokan. Highly recommended.
Stayed 2 nights in Jan 2020