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Hakuba Alps Hotel

3.0 star property
Winter adventures await at this mountain resort near Hakuba Valley Ski Area, where travelers can warm up in the spa tub after sledding and snowshoeing

Choose dates to view prices

Hakuba Alps Hotel welcomes families with its indoor mineral hot spring and arcade room. Travelers can hit the slopes with convenient ski passes and equipment rentals, then recover in the hot springs or sauna. The resort earns enthusiastic reviews from previous guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is ￥15,332
￥17,181 total
Mar 16 - Mar 17

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room

Standard Room | Bed sheets

Standard Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Bed sheets

Standard Twin Room, 2 Twin Beds

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Bed sheets

Deluxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • Mountain view
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Junior Suite

Junior Suite | Bed sheets

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite | Bed sheets

Luxury Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • Mountain view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Studio

Family Studio | Bed sheets

Family Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bunk Bed and 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Bed sheets

Superior Twin Room, 2 Twin Beds

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | Bed sheets

Superior Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese-style Room

Japanese-style Room | Bed sheets

Japanese-style Room

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • Mountain view
  • 27 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese-style Room, 1 Bedroom, Pets Allowed

Japanese-style Room, 1 Bedroom, Pets Allowed | Bed sheets

Japanese-style Room, 1 Bedroom, Pets Allowed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Standard Suite, 1 Bedroom, Pets Allowed

Standard Suite, 1 Bedroom, Pets Allowed | Bed sheets

Standard Suite, 1 Bedroom, Pets Allowed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds
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About the neighborhood

Located in Otari, Hakuba Alps Hotel is in the mountains and on the boardwalk/promenade. Tsugaike Ski Resort and Hakuba Happo-One Ski Area are worth checking out if an activity is on the agenda. Hakuba Goryu Ski Resort is another place to visit that comes recommended. Fishing and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and mountain climbing nearby. Visit our Otari travel guide
Map
Nagano, Otari, 12851 Chikuniotsu, Kitaazumi-gun

What's nearby

  • A view I could sit and watch for many an hour. Cortina does not disappoint. Great snow and terrain, it has it all, easy to get to by local train or a bus
    Hakuba Koruchina Ski Area
    14 min walk - 1.2 km
  • Skiers on ski slope with jagged mountain backdrop. Hakuba, Japan
    Tsugaike Ski Resort
    3 min drive - 1.7 km
  • Hakuba mountain range on a clear sunny day. The very steep mountain area is between two ski resorts, Happo-One and Goryu. A natural flat area between the ranges is inhabited by the local villagers.; S
    Hakuba Goryu Ski Resort
    20 min drive - 15.6 km
  • Hakuba Norikura Onsen Ski Resort
    1 min walk - 0.0 km
  • Saera ski resort Oze
    4 min drive - 2.4 km

Getting around

  • Chikuni Station
    12 min drive

Restaurants

  • バーガーキング
    5 min drive
  • レストラン アルプス
    5 min drive
  • TSUGA BASE
    4 min drive
  • 山神食堂
    4 min drive
  • Blue Star Hotel
    3 min drive

About this property

Hakuba Alps Hotel

Hotel near Hakuba Goryu Ski Resort
Consider a stay at Hakuba Alps Hotel and take advantage of an indoor mineral hot spring (onsen), an arcade/game room, and a steam room. Skiers and snowboarders can spend time on the slopes at this hotel offering downhill skiing, ski passes, and ski equipment rentals. For some rest and relaxation, visit the hot springs/mineral springs or the sauna. Be sure to enjoy a meal at any of the 3 on-site restaurants. Enjoy onsite activities like snowshoeing and sledding. In addition to a hot tub, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), free bicycle rentals, and hot springs on site
  • A natural pool, snow sports gear, and a vending machine
Room features
All 121 rooms boast comforts such as air conditioning.
More conveniences in all rooms include:
  • Bidets, shower/tub combinations, and free toiletries

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • 3 restaurants

Things to do

  • Arcade/game room
  • Downhill skiing
  • Free bicycle rentals
  • Full-service spa
  • Hot springs
  • Hot tub
  • Natural pool
  • Ropes course
  • Sauna
  • Seasonal outdoor pool
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Sledding
  • Snow sports gear
  • Snowshoeing
  • Steam room
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Seasonal outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Outdoors

  • In a nature reserve
  • In the mountains
  • On the boardwalk/promenade

Full-service spa

  • Hot/mineral springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 100.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 2200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakuba Alps Hotel Otari
Hakuba Alps Otari
Hakuba Alps
Hakuba Alps Hotel Hotel
Hakuba Alps Hotel Otari
Hakuba Alps Hotel Hotel Otari

Frequently asked questions

Does Hakuba Alps Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool types include natural pools.

How much does it cost to stay at Hakuba Alps Hotel?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Hakuba Alps Hotel on Mar 16, 2026 start from ￥15,332, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hakuba Alps Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hakuba Alps Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hakuba Alps Hotel?

Check-out is at 10 AM.

Where is Hakuba Alps Hotel located?

Situated on the boardwalk/promenade, this hotel is 8.7 mi (14.1 km) from Hakuba Goryu Ski Resort.

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Reviews

Hakuba Alps Hotel Reviews

7.8

Good

7.8

Cleanliness

8.0

Amenities

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 22 out of 62 reviews
Rating 8 - Good. 24 out of 62 reviews
Rating 6 - Okay. 8 out of 62 reviews
Rating 4 - Poor. 3 out of 62 reviews
Rating 2 - Terrible. 5 out of 62 reviews

Reviews

8/10 Good

Tak Yee

Liked: Cleanliness, staff & service, amenities
The room is spacious and clean. Good for a family.
Stayed 4 nights in Dec 2025

8/10 Good

Alana

Liked: Cleanliness, amenities
Hotel was dated but very comfortable. We booked a junior suite and it was massive. The onsen was amazing and great for kids. No shops close by and taxis very expensive even tough a short distance from town.
Stayed 4 nights in Dec 2025

8/10 Good

Vencci

Liked: Cleanliness
The room itself is newly renovated with 2 bunks - beds are comfy. The generous space comes in handy when storing ski wear, which are usually quite voluminous.
Stayed 5 nights in Dec 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The reviews are true. This property is very dated, however for the right price it is a decent place to stay. The rooms are clean and well equipped. There is an onsite ski rental shop, ski lockers, convenience store and wonderful onsens and pool area.
Stayed 4 nights in Dec 2025

10/10 Excellent

Clyner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and staff. The facility is a little dated but otherwise very clean and well-maintained.
Stayed 3 nights in Jan 2025

6/10 Okay

Raquel

Liked: Cleanliness, property conditions & facilities, room comfort

Good but do your research

My new hubby and I stayed here for a few nights for skiing. Overall had a good time the rooms were spacious, clean and tidy and right outside of the ski slope. However no where on the booking told us that there were no currency exchange options or ATM in the hotel. Luckily we had the exact amount of money otherwise we would’ve had to bus it back to a main area (20-40mins) to get cash to hire our ski gear. There’s minimal food options around the area however the hotel had a buffet Brekky/dinner option (no lunch but there is a cafe at the ski slope) which was great and allowed eftpos. Times for this were limited though Brekky only 7-8:30am and dinner 6-8pm. There’s not much in terms of snack food to buy in or around the hotel so be sure to bring some before you get there. While we were out skiing room service came and took our towels but didn’t replace them so we had to grab some from reception but otherwise had a good stay. The outdoor pool party area was awesome with outdoor hot tubs which was a highlight. The hotel had an eery haunted vibe to it but added some character so we didn’t mind.
Stayed 2 nights in Jan 2025

6/10 Okay

Bryan

Liked: Cleanliness, amenities
Food was great, lots of room in the rooms with the extra meditation space, view was great. Bathrooms were super small, location is great right on the resort, building was a "well loved" over the years but it was clean.
Stayed 1 night in Feb 2026

10/10 Excellent

Ethan

Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Very clean. Great ski lockers and amazing pool/spa, so many fun things for after a ski day. Super helpful and nice staff.
Stayed 2 nights in Feb 2026

4/10 Poor

Amanda

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
For starters it is so hard to travel to and from hotel and staff there are very little help. In fact they seem quite annoyed when you ask for any assistance. We caught the bus up from the valley and they drop you at the bottom of the long drive then you have to drag all your luggage up the slippery long drive to the hotel entrance. Our room was a “pet friendly room” despite having no pets of our own. The room smelt of dog and we were kept awake by dogs barking in the other rooms. A dog even took and crap out the front of our room and made is smell even worse. The buffet dinner was nice but they stop serving breakfast really early and very limited food options available. The skiing and access to snow was great. Also need to have cash and no contactless payment when paying for things. The hotel offers a free shuttle service that runs very infrequently and only to a train station no one needs to go to. After check out we had to lug our bags back down the icy long drive in the snow and wind and wait with no shelter for the bus to arrive. Also ski shop people spoke very little English which made it hard. Not a great experience for a hotel that caters for international guests.
Stayed 3 nights in Feb 2026

8/10 Good

Vera

Liked: Property conditions & facilities
Location, ski in ski out
Stayed 2 nights in Jan 2026

10/10 Excellent

Nutsima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are really nice! We would definitely go back !
Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and onsen and 2 minute walk to lifts
Stayed 4 nights in Feb 2025

6/10 Okay

Yenling

Liked: Staff & service
The carpet was old and smells badly.
Stayed 2 nights in Jul 2025

2/10 Terrible

Tao

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the worst hotels I’ve ever stayed in. It is absolutely not suitable for families with children. The facilities are extremely old, and the food is very basic and only has buffet. They charge 4,950 yen per person for dinner, regardless of whether you are an adult or a child, and another 2,200 yen per person for breakfast, again the same price for children. So for a family of four (2 adults + 2 children), it comes to 28,600 yen per day just for two meals per day, and every day you have to eat same food. On top of that, the hotel is located in an isolated area, with no restaurants, supermarkets, or convenience stores nearby. You basically have no alternative — you either pay what they charge or go hungry. Even water is expensive: 250 yen per bottle from the hotel shop, and if you want pay cheaper price from the the vending machines, unfortunately, the machine's water bottle are always sold out or unavailable. Overall, I strongly do not recommend this hotel, especially for families. It is overpriced, old, and lacks basic convenience.
Stayed 5 nights in Dec 2025

10/10 Excellent

cheung

Liked: Cleanliness, amenities, property conditions & facilities
風景如畫
Stayed 3 nights in Feb 2026

10/10 Excellent

Russell

Liked: Amenities, property conditions & facilities
Large rooms. Excellent onsen and outdoor pool and sauna. Direct access to the ski area. Ski in and out. Free shuttle to Minami-Otari train station. Very reasonable lift ticket prices that allowed you to ski Norikusa and Cortina. Staff very helpful as well. All around great place to stay.
Stayed 3 nights in Feb 2026

6/10 Okay

Hayley

Liked: Cleanliness
Staff were not overly friendly. There was plenty to do. Family had fun skiing, utilising the onsen and pool as well as the game room. Buffet was good during breakfast, some other restaurants only 12 min walk away so location was good too if you don’t mind walking
Stayed 5 nights in Feb 2026

10/10 Excellent

fukutaro

Liked: Cleanliness
客室も広くて使いやすかったですし、清掃もきれいにしてありました。一点言えば、テーブルが小さくて不便でした。
Stayed 3 nights in Feb 2026

8/10 Good

ChiJung

Liked: Cleanliness, amenities, property conditions & facilities
晚餐牛排好吃
Stayed 3 nights in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Feb 2026

8/10 Good

SUPAPORN

Liked: Cleanliness
ห้องรีโนเวทใหม่ดีมาก สะอาด ห้องน้ำดี ห้องอาบน้ำดี
Stayed 2 nights in Jan 2026

8/10 Good

マサオ

Liked: Staff & service, amenities, property conditions & facilities
設備が色々そろっていて楽しめる施設
Stayed 1 night in Aug 2025

8/10 Good

Chizuru

Liked: Cleanliness, staff & service, property conditions & facilities
繁忙期にお邪魔しましたが、
Stayed 2 nights in Aug 2025

8/10 Good

NOBUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

魚掴みに羊にえさやり、

スタッフがとても親切でした。リフトの上での朝ごはんが楽しかった。 リフトで帽子を落としてしまったのですが、見つけてくれました。 色々イベントもあり、子供連れには快適でした。
Stayed 2 nights in Jul 2025

6/10 Okay

Yoshiharu

Liked: Staff & service
建物は古いですが、広さは満足でした。 食事はバイキングでしたがもう少し料理数があれば更に良かったです。
Stayed 1 night in Jul 2025