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HOSHINOYA Karuizawa

5.0 star property
Luxury lodge with a full-service spa and area shuttle service

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Photo gallery for HOSHINOYA Karuizawa

Niwaroji (Junior Villa Maisonette)  | Premium bedding, minibar, in-room safe, desk
Mizunami (Water side)  | Premium bedding, minibar, in-room safe, desk
Front of property - evening/night
Hot springs
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Spa
  • Room service
  • Breakfast available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Yamaroji (Mountain Side King) 

Yamaroji (Mountain Side King)  | Premium bedding, minibar, in-room safe, desk

Yamaroji (Mountain Side King) 

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Refrigerator
Premium bedding
Hair dryer
Private bathroom
Bidet
Separate bathtub and shower
  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Niwaroji (Junior Villa Grand) 

Niwaroji (Junior Villa Grand)  | Premium bedding, minibar, in-room safe, desk

Niwaroji (Junior Villa Grand) 

Highlights

Balcony or patio
Air conditioning
Refrigerator
Premium bedding
Hair dryer
Private bathroom
Bidet
Separate bathtub and shower
  • 66 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Yamaroji (Mountain Side)

Yamaroji (Mountain Side) | Living room | Heated floors

Yamaroji (Mountain Side)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Air conditioning
Refrigerator
Premium bedding
Hair dryer
Private bathroom
Bidet
Separate bathtub and shower
  • 67 sq m
  • Mountain view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Mizunami (Water side) 

Mizunami (Water side)  | View from room

Mizunami (Water side) 

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Refrigerator
Premium bedding
Hair dryer
Private bathroom
Bidet
Separate bathtub and shower
  • 57 sq m
  • Lake view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Niwaroji (Junior Villa Maisonette) 

Niwaroji (Junior Villa Maisonette)  | Premium bedding, minibar, in-room safe, desk

Niwaroji (Junior Villa Maisonette) 

Highlights

Balcony or patio
Air conditioning
Refrigerator
Premium bedding
Hair dryer
Private bathroom
Bidet
Separate bathtub and shower
  • 78 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Yamaroji (Mountain view) 

Yamaroji (Mountain view)  | Living room | Heated floors

Yamaroji (Mountain view) 

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Refrigerator
Premium bedding
Hair dryer
Private bathroom
Bidet
Separate bathtub and shower
  • 44 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Mizunami (Water Side King) 

Mizunami (Water Side King)  | Garden

Mizunami (Water Side King) 

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Refrigerator
Premium bedding
Hair dryer
Private bathroom
Bidet
Separate bathtub and shower
  • 48 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
389-0194, Nagano, Karuizawa, 2148 Nagakura, Karuizawa-machi

What's nearby

  • Harnile Terrace - 2 min walk - 0.2 km
  • Karuizawa Kogen Church - 3 min walk - 0.3 km
  • Karuizawa Stone Church - 6 min walk - 0.5 km
  • Hoshino Onsen Hot Spring - 6 min walk - 0.6 km
  • Karuizawa Prince Shopping Plaza - 7 min drive - 5.3 km

Getting around

  • Karuizawa Station - 14 min drive

Restaurants

  • ‪せきれい橋川上庵 - ‬4 min walk
  • ‪ハルニレテラス ベーカリー&レストラン沢村 - ‬3 min walk
  • ‪丸山珈琲 ハルニレテラス店 - ‬4 min walk
  • ‪ブレストンコート ザ・ラウンジ - ‬8 min walk
  • ‪Il Sogno - ‬4 min walk

About this property

HOSHINOYA Karuizawa

Luxury family-friendly lodge near Hoshino Onsen Hot Spring
Take advantage of an indoor mineral hot spring (onsen), a terrace, and a coffee shop/cafe at HOSHINOYA Karuizawa. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a garden and a library.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Full breakfast (surcharge), a free area shuttle, and hot springs on site
  • Supervised childcare (surcharge), free newspapers, and concierge services
Room features
All 77 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like heated floors and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and bidets
  • Balconies or patios, wardrobes/closets, and heated floors

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Lobby

Hotel Indigo Karuizawa by IHG

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 354 reviews
The price is ￥38,938
￥48,400 total
Sep 9 - Sep 10
Hotel Indigo Karuizawa by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: JPY 3,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Library

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages
  • Hot/mineral springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heated floor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided every 3-days. The listed housekeeping fee applies for additional cleaning requests. Trash pickup and towel exchanges are provided daily for no fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 3500 per person
  • Housekeeping fee: JPY 9680 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

HOSHINOYA Karuizawa Hotel
HOSHINOYA Hotel
HOSHINOYA
HOSHINOYA Karuizawa Lodge
HOSHINOYA Lodge
HOSHINOYA Karuizawa Lodge
HOSHINOYA Karuizawa Karuizawa
HOSHINOYA Karuizawa Lodge Karuizawa

Frequently asked questions

Is HOSHINOYA Karuizawa pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOSHINOYA Karuizawa?

Self parking is free at this property.

What time is check-in at HOSHINOYA Karuizawa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at HOSHINOYA Karuizawa?

Check-out is at noon.

Where is HOSHINOYA Karuizawa located?

This family-friendly Karuizawa lodge is located on the boardwalk/promenade, within a 10-minute walk of Harnile Terrace and Hoshino Onsen Hot Spring. Karuizawa Wild Bird Sanctuary and Karuizawa Kogen Church are also within 15 minutes.

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HOSHINOYA Karuizawa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 148 out of 208 reviews
Rating 8 - Good. 39 out of 208 reviews
Rating 6 - Okay. 13 out of 208 reviews
Rating 4 - Poor. 5 out of 208 reviews
Rating 2 - Terrible. 3 out of 208 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis Hernando

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing location.
Stayed 2 nights in Jan 2025

6/10 Okay

pui ching

Liked: Cleanliness, staff & service
HOSHINOYA Group is famous for its uniqueness from its surrounds to design and architecture of the hotel compound and its room. Karuizawa is an example of this blueprint.
Stayed 3 nights in Mar 2025

10/10 Excellent

I-HSIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 2 nights in Apr 2025

10/10 Excellent

Candice Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay thoroughly! Hope to revisit in the future.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of a kind place where I would like to visit every season to experience how Hoshinoya changes per season. Recommend to book a dinner 2days prior to visit, since there very few options for dinner place.
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magical setting—tranquil, relaxing and so beautiful!
Stayed 2 nights in Sep 2024

10/10 Excellent

Ying Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views and excellent hospitality
Stayed 2 nights in Nov 2023

10/10 Excellent

Chun Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my husband and I celebrated our wedding anniversary at Hoshinoya Karuizawa. We had a wonderful stay. The onsen within the hotel was really good. Both of us enjoyed the facilities. We would like to especially thank the staff Miyu( dining),Saru, Takahashi(spa) and Leo san (front desk ) who took care of us during our stay .
Stayed 3 nights in Nov 2024

10/10 Excellent

Foon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay at Hoshinoya Karuizawa

Nice property. Amazing surrounding and environment. Friendly staff good at English. Easy accessibility from main train station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great gateway choice!

This resort is peaceful and full of energy. The dinner is quite amazing and service is very very nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chunchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice for leisure
Stayed 2 nights in Feb 2024

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property, excellent service
Stayed 2 nights in Jun 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Beautiful resort. So pretty during Autumn season. Come here to enjoy the scenery and slow things down. We really enjoyed the breakfast and onsen facility here. Love their afternoon tea and sake bar!
Stayed 2 nights in Nov 2023

10/10 Excellent

Khai Sheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and pleasant to talk to. The place is steeped in culture and has a long history.
Stayed 2 nights in Mar 2024

8/10 Good

Anny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and beautiful. However, lots of steep stairs and some concern for elderly travelers and overall safety.
Stayed 1 night in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
HOSHINOYA resort is a great place for relaxation. The environment filled with natural forest and maple trees. The service was exceptional. However, there were mosquitoes problem possibly harvested by the pond in the property. Hopefully the hotel can find solution to help with this problem. Otherwise, this resort is beautiful, quiet, and comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

WING YEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just purely amazing. Book a stay here, you won’t regret.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MS

The view is excellent, service is good, meals are yammy, every thing is attractive for next stay. Except a stuff in the front desk is not friendly to new visitor. She missed my booking and ask to contact with Hotel.com strongly at that time even I show her Hote.com confirmation letter and would like to pay for a new room till her college found my reservation. It's great that I got my room after 30 minutes in communication with her. Otherwise, I cannot image heavy snowing and darker outside without a room for stay. It's my first visit Karuizawa and first time to Hoshinoya Karuizawa. Amazing front dest service!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t ask for more. Gorgeous setting, huge verdant garden, big elegant rooms, amazing facilities including two onsens. Just magnificent. Perfect.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, wonderful public onsen, and excellent restaurant. Very peaceful location. While I loved my room (which was high up and overlooked the forest), it involved climbing some very steep stairs. Travelers with mobility issues should be careful about which rooms they reserve. I stayed two nights and wish that I had stayed three.
Stayed 2 nights in May 2024

10/10 Excellent

QIYU

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good but we couldn’t get a spot at the restaurant in the hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Wong Chun Man

Liked: Cleanliness, staff & service, property conditions & facilities
Decent and elegant.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a peaceful place...you don't have TV and cables here. It has a bueatiful garden with multiple ponds. The bath facility is so so. Do not expect too much. This is the place for meditation and not-think-anything. The room price is going up too much if you not reserve earlier than you expect.
Stayed 2 nights in Sep 2024

8/10 Good

Yan Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water side room is spacious and the balcony is nice, you can see and listen the stream running and ducks swimming along. However, some rooms are near the walkway and you can see people walking along the stream, (I.e. they can see you as well) and gardener would be working in the morning which produces some noises. Staff are helpful and getting a taxi to stroll around for sightseeing is easy. You can either call the hotel car to travel around the hotel district or just on foot. The area is best for avoiding heat from summer.
Stayed 2 nights in Aug 2024

8/10 Good

Lemin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It'll be better if this property is more accessible from JR station. No one wants to wait in the cold wind for 20mins to wait for a bus or taxi.
Stayed 2 nights in Oct 2023