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Hotel La Neige Higashikan

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Overview of Hotel La Neige Higashikan

Hotel La Neige Higashikan

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
399-9301, Nagano-ken, Hakuba, Happo Wadanonomori

Explore the area

  • Popular LocationHakuba Mini Train Park12 min walk
  • Popular LocationHappo-one Adam Gondola15 min walk
  • Popular LocationHappo Information Center19 min walk

Choose dates to view prices

About this area


Located in Hakuba, Hotel La Neige Higashikan is in the mountains. Hakuba Valley Ski Area and Hakuba Goryu Ski Resort are worth checking out if an activity is on the agenda. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like downhill skiing.

What's nearby

  • Hakuba Mini Train Park - 12 min walk
  • Happo-one Adam Gondola - 15 min walk
  • Happo Information Center - 19 min walk
  • Hakuba Ski Jumping Stadium - 7 min drive
  • Hakuba Olympic Museum - 7 min drive

Getting around

  • Hakuba Station - 8 min drive

About this property

Hotel La Neige Higashikan

Luxurious ski hotel with ski-in/ski-out access
Ski into Hotel La Neige Higashikan, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and complimentary wireless Internet access. All 25 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as refrigerators and electric kettles. Free WiFi and balconies or patios are standard, as are LCD TVs with satellite channels.
Hotel La Neige Higashikan offers 25 air-conditioned accommodations with minibars and bathrobes. Rooms open to balconies or patios. Beds feature down comforters. LCD televisions come with satellite channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. This Hakuba hotel provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Refrigerator


  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Ski-in/ski-out access
  • Ski storage

Languages spoken

  • English
  • Japanese

Business services

  • Meeting room


  • Garden
  • Terrace


  • Aromatherapy
  • Massages
  • Reflexology


  • Fireplace in lobby

Room amenities


  • Air conditioning
  • Down comforter


  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels


  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony or patio


  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Slippers

Similar properties

See similar properties



Check-in from 3 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Neige Higashi-kan Hakuba
Hotel Neige Higashi-kan
Neige Higashi-kan Hakuba
Neige Higashi-kan
La Neige Higashikan Hakuba
Hotel La Neige Higashi kan
Hotel La Neige Higashikan Hotel
Hotel La Neige Higashikan Hakuba
Hotel La Neige Higashikan Hotel Hakuba

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 74 out of 86 reviews
5 - Excellent 86%
Rating 4 - Good. 8 out of 86 reviews
4 - Good 9%
Rating 3 - Okay. 1 out of 86 reviews
3 - Okay 1%
Rating 2 - Poor. 2 out of 86 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 86 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities



5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the cottage. My family was able to enjoy hotel amenities with privacy. The shuttle was a big plus. The staff was very accommodating. We will stay there again. Highly recommended.
Stayed 3 nights in Feb 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for three nights and took the half board option which included breakfast and dinner at their restaurant. We were so impressed with the fabulous French- inspired multi course dinners; beautifully presented and super delicious! What an incredible value. Would highly recommend! The staff and service at this hotel are also top notch!
Stayed 3 nights in Feb 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities
Stayed four nights to ski the various areas of Hakuba Valley. First, the staff were incredibly kind and helpful! For example, when I arrived and as I was parking my car, a staff member came out to greet me. And each morning I skied Happo One, a staff member drove me to the ski area and then picked me up when I called in the early afternoon. This allowed me to boot up in the hotel lobby, saving me much time. Staff also offered to help with ski rentals and lift passes. The daily breakfast (set menu) was also nice. And one evening I ate dinner in the hotel’s restaurant. I was hoping for Japanese food, but the set menu was comprised of delicious French food. I should have asked more questions about the dinner menu before I made my dinner booking, but again the dinner and service were very nice. The hotel itself is showing its age—worn carpets in the hallways, tired-looking furniture, scuffs on the walls. But the room was spacious and the bed and pillows comfortable. The hotel is secluded, and I couldn’t find any places to eat within walking distance, so guests will have to eat dinner in the hotel’s restaurant or drive somewhere. Overall, I had a nice, relaxing stay.
Stayed 4 nights in Feb 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely lovely staff and atmosphere
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel La Neige had a lovely, peaceful vibe with a consistent and an incredibly high standard in everything from the decor, to the food, to the service. Would highly recommend.
Stayed 2 nights in Feb 2021