Popular LocationHappo Information Center14 min walk
Popular LocationHakuba Mini Train Park18 min walk
Popular LocationHappo-one Adam Gondola3 min drive
Choose dates to view prices
About this area
Hakuba
Hotel Keyaki no Ki is located in Hakuba. Hakuba Valley Ski Area and Hakuba Goryu Ski Resort are worth checking out if an activity is on the agenda. Spend some time exploring the area's activities, including skiing, a ski shuttle, and skiing lessons.
Snow lovers will appreciate Hotel Keyaki no Ki's complimentary ski shuttle, as well as other onsite amenities such as a bar/lounge and complimentary wireless Internet access.
Hotel Keyaki no Ki offers 80 air-conditioned accommodations with hair dryers. Accommodations offer separate living rooms. This Hakuba hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations.
The recreational activities listed below are available either on site or nearby; fees may apply.
Languages spoken
English, Japanese
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free area shuttle
Free ski shuttle
Food and drink
Buffet breakfast available for a fee daily 7:30 AM–9 AM: JPY 1000.00 per person
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for buffet breakfast: JPY 1000.00 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Eaglemont Hakuba
Eaglemont Hotel
Eaglemont Hotel Hakuba
Hotel Keyaki no Ki Hakuba
Keyaki no Ki Hakuba
Keyaki no Ki
Hotel Keyaki no Ki Hotel
Hotel Keyaki no Ki Hakuba
Hotel Keyaki no Ki Hotel Hakuba
Frequently asked questions
No, pets are not allowed at this property.
Self parking is free at this property.
Check-in ends–anytime.
Check-out is at 10 AM.
Located near the slopes, this Hakuba hotel is within 1 mi (2 km) of Happo Information Center and Hakuba Valley Ski Area and close to winter sports such as skiing lessons. Happo-one Adam Gondola and Hakuba Ski Jumping Stadium are also within 1 mi (2 km).
Yes, Hotel Keyaki no Ki offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Keyaki no Ki cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
3.0
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It was an usual place more like a hostel than a hotel. Rooms were not made up daily, you had to sort and dispose your own rubbish and no new towels were provided. In the room you got cups and a kettle and a fridge and nothing else. You had to get to the convenience store and buy all your own or buy drinks from the vending machine including hot canned coffee. There were no restaurant facilities at the hotel as advertised when we arrived and the restaurant only opened with one menu item the day before we left. Bedding was old and questionable. The breakfast was buffet but the exact same food everyday. Location was nowhere need restaurants and shop but a 15 to 20 min walk away which we did often until the hotel got their shuttle service up and running. However on the good side, the staff were young friendly and helpful given the limited facilities available for them to work with.
We (my family & another family) made the decision to book about a week out from our trip to Nagano so our options were very limited; should have known better. It's an overpriced hotel for what we got. Neither of the restaurants were open, the spa wasn't open, and the bar was closed. The rooms had cheap mattresses with old covers, towels were almost see-though and small, the "TV" was a glorified computer monitor that we could never figure out, and the kerosene heater in our room didn't work. We woke up freezing in the morning. Paying $250+ per room is unacceptable. I will say that the next morning the owner was very cheerful & helpful; however, that courtesy could not come close to compensating us for paying too much and having a bad experience.
The hotel was overpriced; hotel fees were almost as much as the room. The accommodations were not as listed on the website. There was only 1 person working the entire time we were there. The hotel was in disarray due to construction/renovation/neglect. Our family and our friends felt deceived by what we got. Perhaps the booking agency needs to update hotel info more often. I've never been disappointed w/ my online bookings until this trip. We'd like to see the booking agent make amends for this disaster.