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Hakuba Tokyu Hotel

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In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi
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Overview of Hakuba Tokyu Hotel

Hakuba Tokyu Hotel

3.5 star property

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
Map
399-9301, Nagano, Hakuba, 4688 Hokujo, Kitaazumi-gun

Explore the area

  • Popular LocationHakuba Mini Train Park10 min walk
  • Popular LocationHappo-one Adam Gondola10 min walk
  • Popular LocationHakuba Happo-One Ski Area11 min walk

Choose dates to view prices

About this area

Hakuba

Located in Hakuba, Hakuba Tokyu Hotel is in the mountains. Hakuba Ski Jumping Stadium and Hakuba Iwatake Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Aoki. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snowmobiling.

What's nearby

  • Hakuba Mini Train Park - 10 min walk
  • Happo-one Adam Gondola - 10 min walk
  • Hakuba Happo-One Ski Area - 11 min walk
  • Hakuba Ski Jumping Stadium - 19 min walk
  • Hakuba Olympic Museum - 3 min drive

Getting around

  • Hakuba Station - 7 min drive

About this property

Hakuba Tokyu Hotel

Ski hotel with a free shuttle to the slopes
Snow lovers will appreciate Hakuba Tokyu Hotel's complimentary ski shuttle, as well as other onsite amenities such as a bar/lounge and a full-service spa.
Hakuba Tokyu Hotel offers 102 air-conditioned accommodations with safes and complimentary bottled water. 30-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include outdoor tennis courts.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Languages spoken

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free roundtrip train station shuttle
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 2783 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Chamonix
  • Manyo
  • The Lodge

Things to do

  • 4 outdoor tennis courts
  • Full-service spa
  • Shopping
  • Tennis

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Ski equipment rentals
  • Ski storage
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • Cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2783 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ guests
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hakuba Tokyu
Hakuba Tokyu Hotel
Hotel Tokyu Hakuba
Tokyu Hakuba
Tokyu Hakuba Hotel
Tokyu Hotel Hakuba
Hakuba Tokyu Mura
Hakuba Tokyu Hotel Hotel
Hakuba Tokyu Hotel Hakuba
Hakuba Tokyu Hotel Hotel Hakuba

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 45 out of 56 reviews
5 - Excellent 80%
Rating 4 - Good. 10 out of 56 reviews
4 - Good 18%
Rating 3 - Okay. 1 out of 56 reviews
3 - Okay 2%
Rating 2 - Poor. 0 out of 56 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 56 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean, and easy access to sky field. Price is a bit high, but it is worthy of.
Stayed 2 nights in Jan 2022

4/5 Good

Stayed 7 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities. Helpful staff. Makes Nagano even better.
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guest relations spoke English, very helpful and provided good suggestions for e.g. restaurants. Housekeeping was very efficient and considerate. Onsen was constantly cleaned and was spacious.
Stayed 7 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a beautiful "backyard" that takes you back to the nature. Lovely onsen and well setup change room with all amenities that you need.
Stayed 4 nights in Jan 2020

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is excellent . The staff members are very helpful.
Stayed 5 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best overall option in Hakuba
This hotel is fantastic, remodeled and very quiet super spa and spring. For the price this is one of the very best in Hakuba. Easy walk to Gondola without having to stay right in town. Perfect!
Stayed 3 nights in Oct 2019

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities
Fantastic stay, awesome hotel, very helpful staff and great location
Stayed 7 nights in Feb 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very pleasing experience to stay here. Close enough to town (only a 10-15 minute walk) and the room was very spacious, clean and well appointed. Staff very nice. Buffet breakfast was pretty generic but the staff are super attentive and the chef makes a fantastic omelette to order right there in the restaurant. Ski gear hire available in hotel (Head skis) and complimentary ski locker too. Tried the snack menu and bar service at the Lounge Bar and was very good too. The hotel is well serviced by the ski shuttle buses to take you to different fields as well.
Stayed 6 nights in Jan 2019