Great oasis in the mountains with great service and food
2025 年 4 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Hugo
2026 年 1 月 20 日
良かった点 : 清潔度、設備とサービス
El personal amable
2026 年 1 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Ryan
2025 年 1 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Onsen on the property was great, even had an outdoor section too. Rooms were modern and in good repair with excellent and helpful front reception staff!
2025 年 1 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2025 年 4 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Our stay
The gentleman who check us in was very helpful and friendly and provided such good service!
2025 年 2 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Philip
2022 年 12 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel, staff welcoming and very helpful. Access to restaurants and ski hire just around the corner. Would happily stay here again. Thank you
宿泊者限定の口コミ
10/10 (非常に良い)
Kokoro
2025 年 1 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room with private Onsen Bath was AMAZING!! Definitely will so it again.
2025 年 1 月に 3 泊滞在
宿泊者限定の口コミ
6/10 (普通)
KUEI-I
2026 年 4 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Mid to End of April is no longer the hot season for Hakuba, most of restaurents suronding is closed. Not very convenience if you have no car.
2026 年 4 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Robert
2025 年 1 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely hotel with ski slop shuttle bus stop stop right outside the door
The whole of Hakuba is not great for taxi or uber, but that is not the hotels problem
We would recommend this hotel highly
2025 年 1 月に 5 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
kristi
2026 年 3 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was amazing. Staff was kind enough to accommodate my request for a private onsen room. Which I should have booked initially but didn't realize was an option. Shuttle bus stop at the front door will take you to various ski resorts in the area. Staff is excellent, helpful, kind. Restaurant is great! Had use of a ski locker as well. Full locker, not just a place to hang skus and poles.
2026 年 3 月に 4 泊滞在
宿泊者限定の口コミ
6/10 (普通)
phillip
2026 年 2 月 11 日
良かった点 : 清潔度
Water noise from the bathroom, unbearable difficulty sleeping. Unable to use the hotel bar or kitchen after 9pm, very strict on the time, at breakfast you were told at 9-50 that you needed to leave at 10, only seemed to apply to non Japanese customers, they stayed for as long as they wanted. Other than that staff were friendly.
2026 年 2 月に 5 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
宿泊されたお客様
2025 年 1 月 11 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Poor
Very poor experience at the hotel for a ski trip. Hotel has no transfer to the slopes and you are reliant on the infrequent local buses. Staff not particularly helpful with regards to anything (transport, restaurants etcetc). Nearly spoilt our trip to Japan. I wouldn’t recommend staying at this hotel for a ski trip (get something closer to the slopes). Very disappointing from a Marriot.
2024 年 12 月に 4 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Scott
2023 年 7 月 6 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
This hotel might be great in the winter, but these green months really make you wonder if it deserves the high marks. The hotel restaurant has a limited menu and portions are less than filling. The “apple pie”consists of uncooked sliced apples, a scoop of ice cream and a toffee cracker. The front desk wanted to be helpful but no one could tell me about what was open in town, the hiking trails in the area, or where I could rent a bike. I know it’s summer, but this was an expensive stay at a shell of a hotel.
2023 年 7 月に 3 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Troy
2022 年 11 月 15 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Not good stay
The bathroom floor has a ceramic peace which is very slippery. I fell down 2 times on my back and I started bleeding. The room was very small. Also they made us pay extra taxes which we didn’t know about. The view of the room was on the trash back yard. Not going there again.
2022 年 11 月に 4 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Jason
2025 年 2 月 17 日
良かった点 : 清潔度、施設のコンディションと設備
I usually love a Marriot however please be aware that if you are going anywhere outside the hotel transport is terrible & the Marriot Courtesy Bus will only take you to two places either the Train Station or the Bus interchange .
What was an excellent stay was a disaster when leaving as we had to walk 700 metres to our departure transport .( Not the Hotels problem)however they could have offered to help .
Apparently this is the hotels policy and I wish this was more clear as I wouldn’t have spent $10k to be treated this poorly when leaving in a massive Snow storm dragging luggage up the road ankle deep .