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"Good breakfast choices, friendly and helpful staff . Laundry facility available."

"Overall great experience with the hotel, breakfast was excellent, good variety, staff was helpful with great suggestions of things to see and do, room was clean and well stocked. We would stay here again."

"Clean room Perfect location Very friendly and helpful staff Comfortable beds"

"Highly recommended accommodation in Nagano. The room was clean & had everything I needed, staff are friendly & very helpful, location is excellent & the hotel was very quiet. Great additional amenities in the lobby & the added bonus of delicious snacks in the afternoon. Breakfast was ample & offered a good selection. A lovely hotel offering great value for money."

"Great location and the owners were just so wonderful. It's an authentic ryokan, which is what we were looking for. It's not "upscale" like a modern Japanese hotel, but that was the opposite of what we were looking for. Owners were so attentive and lovely."

"Onsen was excellent with a great view of the valley.. evening meals well worth the half board"

"Great location, great price. The hotel staff were very friendly. Couldn't ask for a better place to stay in the city."

"Location was good with free parking. Breakfast was very good with multiple options."

"Best experience in japan"

"Staff was helpful. Rooms and facilities were clean. Onsen was clean and cozy. Super location if you want to be close to Nagano station. 7-Eleven around the corner. Lots of dining options nearby. Would stay again!"

"Good hotel"